Mia Williams
Chicago,IL
Summary
I thrive in environments where I can learn quickly, adapt to new challenges, and contribute to something bigger than myself. Through experiences in customer service and leadership, I’ve developed a strong foundation in communication, problem-solving, and collaboration. I’m excited to continue growing while bringing creativity, energy, and focus to every opportunity I take on.
Overview
7
7
years of professional experience
Work History
Crew Member
Qdoba
DeKalb, Illinois
02.2025 - Current
- Delivered exceptional customer service to over 50 customers per shift, ensuring satisfaction.
- Supported daily operations and upheld brand standards in a fast-paced environment.
- Collaborated with team members to improve workflow and enhance the customer experience.
Sports Camp Counselor
YMCA
Chicago, Illinois
06.2024 - 09.2024
- Coordinated sports and creative activities for groups of 15+ children, promoting teamwork and engagement.
- Communicated with parents, documented attendance, and built positive relationships.
- Created welcoming environments that reflected organizational values.
Server
Trulee
Evanston, Illinois
03.2022 - 07.2023
- Served meals to senior residents with care, making sure dietary needs and preferences were respected.
- Maintained a clean, safe, and welcoming dining environment.
- Built genuine relationships with residents and worked closely with coworkers to create a positive atmosphere.
Cashier/Sales associate
Evanston Township High School
Evanston, Illinois
03.2019 - 10.2020
- Assisted customers in selecting products while promoting add-on sales.
- Maintained appealing store displays that increased customer interest.
- Processed transactions accurately, and supported inventory management.
Education
Some College (No Degree) - Health Sciences
Northern Illinois University
Dekalb, ILSome College (No Degree) - Computer Science
Chicago State University
Chicago, ILSkills
- Marketing support: social media, event coordination, customer engagement
- Communication and collaboration
- Time management and multitasking
- Customer service
- Technical: Python, C
Affiliations
- MMA Club: Vice President
- Honors Society
Timeline
Crew Member
Qdoba
02.2025 - Current
Sports Camp Counselor
YMCA
06.2024 - 09.2024
Server
Trulee
03.2022 - 07.2023
Cashier/Sales associate
Evanston Township High School
03.2019 - 10.2020
Some College (No Degree) - Health Sciences
Northern Illinois University
Some College (No Degree) - Computer Science
Chicago State University