Mia Ybarra

• Completed logs of products on a daily basis and submitted documents in a timely manner.
• Enhanced production efficiency by streamlining processes.
• Reduced waste and costs by identifying areas for improvement and implementing corrective actions.
• Collaborated with cross-functional teams to ensure timely delivery of quality products.
• Maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
• Ensured product quality by conducting regular inspections and adhering to stringent industry standards.
• Maintained organized work area by cleaning and removing hazards.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
• Inspected products and machines to maintain quality and efficiency.

●Coordinated paperwork and required records to meet all business and legal requirements.

●Assisted with advanced arrangements for individuals and couples.

●Helped clients select caskets, markers and memorial options.

●Documented data and completed accurate updates to case records.
● Promoted sales and made payments towards funeral arrangements.
● Ensure all contracts were completed and turned in accurately and in a timely manner
● Went to homes of families as needed
● Presented families with different options when pre-planning

• Enhanced project efficiency by streamlining production processes and implementing time-saving strategies.
• Established strong relationships with clients, resulting in repeat business and increased referrals.
• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Boosted policy sales through effective communication of product benefits and features.
• Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
• Provided exceptional customer service, addressing client concerns promptly and professionally.
• Organized office paperwork efficiently, resulting in easier access to important documents when needed.
• Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.
• Provided detailed information about company insurance products.
• Set up policies and completed all documentation.
• Adhered to all regulations for insurance sales.
• Worked in high-volume, competitive sales environment.
• Provided information on features, policies and relative advantages to promote insurance packages.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Maintained high standards of customer service by building relationships with clients.
• Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
• Calculated premiums and established payment methods for sales.
• Finalized sales and collected necessary deposits.

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

• Enhanced mentee performance by providing personalized guidance and support.
• Developed trust-based relationships with mentees through active listening and empathetic communication.
• Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
• Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
• Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
• Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
• Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
• Monitored behavior and reported any incidents to appropriate personnel.
• Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.

• Improved cafeteria efficiency by streamlining food preparation and serving processes.
• Managed daily operations for a smooth and timely service of meals to students and staff.
• Reduced food waste by implementing inventory management practices and adjusting portion sizes.
• Implemented new menu items, addressing student preferences and nutritional requirements.
• Trained cafeteria staff in proper food handling techniques, ensuring compliance with health regulations.
• Ensured a clean and sanitary environment by establishing routines for cleaning duties and enforcing strict hygiene standards.
• Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
• Motivated staff to perform at peak efficiency and quality.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Maintained good communication with students and staff.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Maintained current knowledge of store promotions and highlighted sales to customers.