Mia Zachas
Greer,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Social Media Account Manager
Adams Digital Services
10.2021 - 02.2024
- Built strong relationships with clients through regular communication updates on project progress and results achieved.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Fulfillment Expert & Trainer
Target
07.2020 - 12.2022
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Coordinated efficient gathering, transportation, and organization of completed orders within allotted time.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Operated lift machines and pallet jacks to safely transport and manage materials within the back room.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Key-Holder
Bath & Body Works
09.2018 - 03.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and supervised new employees to apply best practices in customer service and store operations, ensuring new hires were well-equipped for success in their roles.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Processed cash, credit, debit, and check payments.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Sales Advisor
H&M
01.2017 - 09.2018
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Promoted a positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
- Managed efficient cash register operations.
Sales Associate
American Eagle Outfitters
05.2016 - 02.2017
- Maintained a clean and organized sales floor, ensuring an efficient and excellent shopping experience for customers.
- Managed returns and exchanges in accordance with store policy.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Experimental Psychology
University of South Carolina Upstate
Spartanburg, SC05.2019
Skills
- Verbal and Written Communication
- Customer Service
- Adaptable and Flexible
- Critical Thinking
- Dispute Resolution
- Product Knowledge
- Cash Handling
- Email Etiquette
- Inventory Management
- Marketing and Advertising
- Employee Training
Career Background
- Social Media Account Manager, Adams Digital Services, 10/01/21, Present, Greenville, SC
- Fulfillment Expert & Trainer, Target, 07/01/20, 12/31/22, Greenville, SC
- Key-Holder, Bath & Body Works, 09/01/18, 03/31/20, Spartanburg, SC
- Sales Advisor, H&M, 01/01/17, 09/30/18, Spartanburg, SC
- Sales Associate, American Eagle Outfitters, 05/01/16, 02/28/17, Spartanburg, SC
Timeline
Social Media Account Manager
Adams Digital Services
10.2021 - 02.2024
Fulfillment Expert & Trainer
Target
07.2020 - 12.2022
Key-Holder
Bath & Body Works
09.2018 - 03.2020
Sales Advisor
H&M
01.2017 - 09.2018
Sales Associate
American Eagle Outfitters
05.2016 - 02.2017
Bachelor of Science - Experimental Psychology
University of South Carolina Upstate
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