Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abiezel Aguila Rodriguez, Jr.

Rensselaer,NY

Summary

Adept at equipment calibration and fostering team collaboration, I leveraged these skills at Pallidus to enhance process efficiency and ensure compliance with safety standards. My proactive approach and attention to detail resulted in a significant improvement in cleanroom operations, underscoring my commitment to achieving top-tier results through meticulous work and effective communication.

Overview

4
4
years of professional experience

Work History

Process and Cleanroom Technician

Pallidus
Albany, NY
06.2024 - 10.2024
  • Operated multiple industrial machines
  • Fine Diamond GIGAMAT 3806 - Responsible for fine polishing of wafers/seeds to meet qualifications of Pallidus and customers.
  • CMP GIGAMAT 3806 - Responsible for fine polishing of wafers/seeds to meet qualifications of Pallidus
  • Speedfam/Lapper 9B - Responsible for using caliper readers, as well as Standard OD Micrometers to determine precise dimensions and thickness of metal carriers, in order to properly fit wafers and seeds (SIC) into the pocket of the carriers.
  • PR Hoffman/Lapper - Responsible for using caliber readers, as well as Standard OD Micrometers to determine precise dimensions and thickness of metal carriers, in order to properly fit wafers (SIC) into the pocket of the carriers.
  • MECCO Laser Mark machine - Responsible for precisely placing laser marks onto seeds, in order to track material through MES, Microsoft Word, Live tracker/updater, and production floor tracker; Entering correct data for the MECCO, and paying close attention to detail was vital to meet standards of Pallidus.
  • Tormek Seed Edge Grinder - Responsible for using a grinding wheel to create bevels around the circumference of both sides of the Seed.
  • X-Ray Goniometer - Responsible for getting precise digital readings of material, as well as precise calculations for the degree and makeup of Seed/wafer.
  • Attention to detail was critical while paying attention to the voltage gauge, voltage dial, detection gauge, zero dial, and measuring arm of the machine.
  • MTI data machine - Responsible for the exact data recording of Center Thickness of Wafer/Seed.
  • FRT data machine - Responsible for precise data recording of Wafers/Seeds through various recipes.
  • Performed preventative maintenance and safety checks on machinery.
  • Cleanroom/Metrology
  • Responsible for creating chemical solutions for various processes, which included: Ammonium Hydroxide, Hydrogen Peroxide, Valtron, IPA, Polyacrylic Acid, Citric acid, and DI Water.
  • Cross-polarization
  • CMP
  • Data tracking through MES, Microsoft Word spreadsheets, Live tracker/updater, and Production floor traveler.
  • Performed daily cleaning and disinfecting of the cleanroom environment according to standard operating procedures.
  • Monitored air particle counts, temperature, humidity and pressure levels in the cleanroom environment.
  • Checked, calibrated and maintained cleanroom equipment such as laminar flow benches, HEPA filters, glove boxes and other ancillary equipment.
  • Ensured compliance with SOP's guidelines and safety protocols at all times.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Monitored production processes for compliance with safety regulations, environmental requirements, and operational standards.
  • Collaborated with engineering staff to develop new processes or modify existing ones as needed.
  • Trained new employees on safe work practices within the plant environment as well as machine operation techniques.
  • Performed preventive maintenance activities on plant equipment, such as lubrication, cleaning, and filter changes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Industrial Cleaning

Performance Industrial
Albany, NY
02.2024 - 06.2024
  • Utilized various chemicals on job sites, such as ammonium hydroxide, hydrogen peroxide, and other cleaning chemicals.
  • Operated industrial cleaning equipment such as vacuum cleaners, floor polishers.
  • Operated industrial cleaning equipment such as floor buffers or carpet cleaners according to manufacturer's instructions.
  • Operated industrial cleaning equipment to clean carpets, rugs and upholstery.
  • Assisted in the set up of workstations for new employees by providing needed tools and materials.
  • Inspected all areas to ensure compliance with safety standards.
  • Ensured that hazardous waste was disposed of safely in accordance with company policies.
  • Recorded daily activities in log book for future reference.
  • Stocked shelves with necessary supplies and materials.
  • Followed all safety protocols when operating machinery or working at heights.
  • Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
  • Kept track of inventory levels of cleaning supplies and restocked as needed.
  • Coordinated with supervisors regarding special projects and assignments.
  • Trained new personnel on safety procedures and best practices for cleaning operations.

Customer Service Representative

Spectrum
Schenectady, NY
01.2023 - 10.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Cleaning Technician

Rivers Cleaning Service LLC
01.2021 - 04.2022
  • Created detailed reports on service requests received by customers.
  • Greeted customers, assessed their needs and provided appropriate services.
  • Maintained customer records and updated them as necessary.
  • Resolved customer complaints quickly and efficiently.
  • Cleaned parking areas, restrooms, or equipment and removed trash.
  • Monitored network performance for potential issues such as virus attacks or unauthorized access attempts.
  • Configured routers, switches and other networking devices according to company guidelines.
  • Developed training materials for users on how to use software applications properly.
  • Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
  • Maintained a clean and safe working environment for staff members.
  • Inspected equipment to ensure proper functioning.
  • Performed deep cleaning tasks periodically such as waxing floors or shampooing carpets.
  • Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
  • Swept and mopped all hard-surface floors in the facility.
  • Vacuumed carpets in offices, hallways and other areas as needed.

Education

Associate of Science - Human Services

Hudson Valley Community College
Troy, NY
09-2017

Bachelor of Arts - Business

Siena College
Albany, NY
01-2014

High school diploma -

Rensselaer High School
Rensselaer, NY
06.2013

Skills

  • Equipment Calibration
  • Hazardous waste management
  • Team Collaboration
  • Troubleshooting
  • Professionalism
  • Excellent Communication
  • Interpersonal Skills
  • Written Communication
  • Relationship Building
  • Chemical Handling
  • Research and Development
  • Problem-solving aptitude
  • Time management abilities
  • Contamination control
  • Tool Maintenance
  • Environmental Monitoring
  • Sterilization procedures
  • Adaptability and Flexibility
  • Multitasking
  • Equipment Maintenance
  • Critical Thinking
  • Problem-solving abilities
  • Self Motivation
  • Reliability
  • Analytical Thinking
  • Effective Communication
  • Attention to Detail
  • Hazardous Materials Handling
  • Active Listening
  • Teamwork and Collaboration
  • Process Control
  • Nanoparticles manufacturing
  • Materials processing
  • Data Entry
  • Data Collection
  • Complaint Handling
  • Multi-Task Management
  • Computer Proficiency
  • Microsoft PowerPoint
  • Customer Relations
  • Problem Resolution
  • High-energy attitude
  • Dispute Resolution
  • Call center experience
  • Microsoft Excel
  • MS Word, Excel, and Outlook
  • Sanitization techniques
  • Hazardous waste disposal
  • PPE

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Process and Cleanroom Technician

Pallidus
06.2024 - 10.2024

Industrial Cleaning

Performance Industrial
02.2024 - 06.2024

Customer Service Representative

Spectrum
01.2023 - 10.2023

Cleaning Technician

Rivers Cleaning Service LLC
01.2021 - 04.2022

Associate of Science - Human Services

Hudson Valley Community College

Bachelor of Arts - Business

Siena College

High school diploma -

Rensselaer High School

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Abiezel Aguila Rodriguez, Jr.