Mia F. Khair
Columbia,MD
Summary
Motivated professional with several years of experience offering office support. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
SEIU
Fremont, CA
04.2022 - 03.2025
- Scheduled and arranged travel and event reservations for meetings, conferences, and seminars.
- Coordinated with vendors to schedule maintenance on equipment, as needed.
- Opened, read, and replied to emails, letters, and correspondence on behalf of executives.
- Utilized various software and tools to streamline processes and optimize performance.
- Performed basic bookkeeping tasks including accounts payable and receivable functions.
- Maintained confidentiality of sensitive information and documents.
Human Resources Assistant
A1 Protective Services
San Francisco, CA
01.2020 - 04.2022
- Managed personnel issues such as recruitment, hiring, disciplinary actions, employee relations.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Performed accurate filing and document management activities.
- Processed benefit enrollment forms, changes, and terminations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operations Coordinator
Marinello School of Beauty
Hayward, CA
10.2010 - 02.2016
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ensured compliance with company policies and procedures related to sales operations.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Developed and implemented sales strategies to increase service and product sales.
Education
Certificate - AI Driven Administrative Assitant Program
California Institute of Career Development
San Jose, CA04-2025
Bachelor of Arts - Organizational Leadership
California State University East Bay
Hayward, CA06-2014
Skills
- Microsoft Office 365
- Customer service
- Administrative support
- Basic accounting
- Record keeping
- Quickbooks
- Organizational skills
- Document management
Associations
Toastmasters
Meeting weekly to exercise speaking skills. Hold various tasks to support the group by timekeeping, facilitating table topics, and keeping count of the utilization of "word of the day". Prepare speeches on toastmasters generated topics and cheerfully receive thought-provoking feedback
Timeline
Administrative Assistant
SEIU
04.2022 - 03.2025
Human Resources Assistant
A1 Protective Services
01.2020 - 04.2022
Operations Coordinator
Marinello School of Beauty
10.2010 - 02.2016
Certificate - AI Driven Administrative Assitant Program
California Institute of Career Development
Bachelor of Arts - Organizational Leadership
California State University East Bay
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