Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Miah Terry

Houston,TX

Summary

Dedicated professional with 3 years of diverse experience in sales, data management, and facility maintenance. Demonstrates strong active listening and customer service skills, fostering brand loyalty and enhancing customer experiences. Adept at adapting to fast-paced environments with a focus on innovation and efficiency, looking to leverage expertise in customer relations and data analysis to drive organizational success.

Overview

7
7
years of professional experience

Work History

Sales Associate

Forever 21
Greensboro, NC
04.2024 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Cashier

Walmart
Greensboro, NC
09.2022 - 07.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Janitorial Lead

Cracker Barrell Old Country Store
Greensboro, NC
10.2022 - 06.2023
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
  • Trained and mentored new staff on cleaning and safety protocols.

Data Entry Clerk

LabCorp
Burlington, NC
08.2022 - 02.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Created and maintained data entry logs to track data entry activities.

Food Runner

Movie Tavern
Greensboro, North Carolina
10.2018 - 2020
  • Assisted in training new staff members on restaurant operations and procedures.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Followed proper sanitation guidelines when handling food products.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Assisted servers in setting up tables for guests.

Education

High School -

Ben L Smith High School
Greensboro, NC
06.2015

Skills

  • Cleaning
  • Customer Service
  • Restocking
  • Customer Relations
  • Heavy Lifting
  • Safety Compliance
  • Active listening
  • Communication
  • Data analysis
  • Adaptability
  • Problem Solving
  • Team Collaboration
  • Sales Techniques
  • Customer Engagement
  • Time Management

Languages

English, Native

Additional Information

10th-12th Parade and Drill Program, Administrative duties, Application profiles, Training kids ages 6-12, 9th-12th Parade and Drill Program, Train Kids Military Regulations Drills ages 6-12, Trained fancy drills to kids ages 6-12, Riffles, Help to get out production, Parade and Drill Program, 11th- Earned Crosswords-Calvary, Drill Team Ribbon, Parade Participation Ribbon, Training Ribbon, Neonatal Nursing, Parade and Drill Organization, 2010, Present, 2/wk, Performed for breast cancer awareness week/ I am a queen organization, Volunteered at NC A&T State University at Murphey Hall Campus Clean, Volunteer for poetry in motion at the performing art center

Timeline

Sales Associate

Forever 21
04.2024 - 08.2025

Janitorial Lead

Cracker Barrell Old Country Store
10.2022 - 06.2023

Cashier

Walmart
09.2022 - 07.2023

Data Entry Clerk

LabCorp
08.2022 - 02.2023

Food Runner

Movie Tavern
10.2018 - 2020

High School -

Ben L Smith High School