Mia (jade) Ramirez
Canyon Country,CA
Summary
Experience includes one year as a waitress in a high-volume restaurant environment, nearly four years in customer service roles, and caregiving experience supporting children, including non-verbal autistic care. This is complemented by volunteer experience focused on developing customer service skills prior to entering the workforce.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
Tomato Joes Pizza
Canyon Country, CA
04.2025 - Current
- Cross-trained across all FOH roles including serving, hosting, food running, bussing, and takeout
- Maintained efficient service while managing multiple FOH responsibilities in a high-volume setting each shift
- Food Handler Certification (California)
- Built strong, personal relationships with guests, resulting in repeat customers and frequent request-based service
- Strong understanding of menu items and suggested appropriate options for food allergy, dietary restrictions, and intolerance concerns.
- Contributed to smooth operations by anticipating needs and assisting team members during busy shifts without compromising own responsibilities
Special Needs Child Caregiver
Maxim Healthcare
Canyon Country, CA
01.2026 - Current
- Recently formally employed by a caregiving company while continuing long term hands-on experience supporting a non-verbal autistic child
- Monitored daily activities, ensuring safety and engagement in therapeutic exercises and educational play.
- Collaborated with family to ensure consistent communication and support regarding child progress.
- Created and implemented activities to promote language development.
- Documented children's growth and development.
- Developed creative problem-solving skills among special needs children through guided play sessions that encouraged critical thinking.
Childcare Volunteer
Real Life Church SCV
Canyon Country, CA
06.2023 - Current
- Provided nurturing and appropriate environment for children of various ages.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
- Assisted in maintaining orderliness around classrooms and other common areas within the facility.
- Complied with strict safety and organizational regulations, policies, and procedures.
Fundraiser Assistant (Seasonal)
Golden Oak Community School
Canyon County, California
10.2024 - Current
- Engaged with attendees to identify interests, resulting in high customer satisfaction and more successful builds.
- Raised over $400 dollars in basket sales by providing attentive customer service.
- Assisted with organizing and setting up basket bidding stations for the school fundraiser.
- Managed ticket sales, tracked entries and kept displays orderly throughout the event.
Student Concessions Cashier
Golden Valley High School
Canyon Country, California
08.2022 - Current
- Managed concession stand public gatherings and sports events.
- Served as the main point of contacts for resolving customer concerns and issues during shifts.
- Managed inventory levels and restocked supplies as needed.
- Delivered consistent, quality customer service that contributed to increased sales.
- Answered questions about menu items, pricing and potential food allergy risks.
- Prepared and promptly served food, beverages and desserts to customers.
Education
High School Diploma -
Golden Valley High School
Canyon Country, CA05-2026
Skills
- Thrives in fast paced, high pressure environments
- Strong customer service and interpersonal communication
- Bilingual communication (spoken/written)
- Personal care and support experience
- Adaptable and reliable in changing situations
- Quick, effective problem solving skills
Certification
- ServSafe Food Handler Certification
- ServSafe Alcohol Certification
LANGUAGES
Spanish: Professional
English: Professional
Timeline
Special Needs Child Caregiver
Maxim Healthcare
01.2026 - Current
Restaurant Waitress
Tomato Joes Pizza
04.2025 - Current
Fundraiser Assistant (Seasonal)
Golden Oak Community School
10.2024 - Current
Childcare Volunteer
Real Life Church SCV
06.2023 - Current
Student Concessions Cashier
Golden Valley High School
08.2022 - Current
High School Diploma -
Golden Valley High School