Summary
Overview
Work History
Education
Skills
Timeline
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Miajah Loryn Young

Seattle,WA

Summary

Results-driven Owner/Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

10
10
years of professional experience

Work History

Business Owner/Operator

Young CONNECTIONS That WORK LLC
04.2019 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Served as principal stakeholder over organization's complete operations.
  • Led screening, hiring and staff scheduling to maintain compliance with group goals.
  • Lent business acumen to meet day-to-day strategic objectives.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support to well over 100 different trainees.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Optimized team hiring, training and performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Learned and remained updated on statutory requirements and regulations.
  • Solved issues for between 25 to 50 customer accounts personally on daily basis for 4 years.

Professional Commercial Cleaner

J's Contracting
11.2017 - 03.2020
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Door to Door Sales Representative

PS Circulation
06.2013 - 11.2017
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Completed documentation smoothly to finalize sales.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Used scripts or persuasive sales techniques to convince clients in purchasing Magazines.
  • Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Drove team revenue totals by bringing in top sales numbers.
  • Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Completed over 400 follow up appointments to connect with new customers

Education

GED -

Emily Griffith
Denver Colorado
10.2008

Skills

  • Contract Management
  • Microsoft Office 365
  • Business Planning and Strategy
  • Facebook Marketing
  • Operations Management
  • Contractor Negotiations
  • Management Team Leadership
  • Sales Growth
  • People and Culture
  • Balanced Work Ethic
  • Adaptable and Flexible
  • Mission and Vision
  • Employee Motivation and Performance
  • Raising Capital

Timeline

Business Owner/Operator

Young CONNECTIONS That WORK LLC
04.2019 - Current

Professional Commercial Cleaner

J's Contracting
11.2017 - 03.2020

Door to Door Sales Representative

PS Circulation
06.2013 - 11.2017

GED -

Emily Griffith

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Miajah Loryn Young