MIALANY ESTEVES
Orlando,FL
Summary
Seasoned Recreation Specialist highly effective at managing all aspects of activities, including safety, administration and documentation. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Recreation Specialist
Orange County Parks and Recreation
10.2022 - Current
- Scheduled events in recreation facilities and monitored facility conditions.
- Maintained inventory of supplies and equipment.
- Performed program financial administration, reporting, and documentation functions.
- Planned and evaluated recreation and programs with recreation director to support community.
- Responsible for the wellbeing of children in grades K-5, ensuring a safe and engaging environment.
- Prepared reports for management.
- Collaborated with maintenance staff to support the upkeep and maintenance of park facilities, ensuring a clean and safe environment for visitors.
- Managed payment processing for all park facilities using RecTrac software.
- Assisting in the overall well-being of Capehart and Yucatan Park such as
landscaping, pest control, maintenance, and cleaning
Recreation Leader
Orange County Parks And Recreation
02.2020 - Current
- Responsible for the wellbeing of children from grades K-5
- Providing professional customer service towards guests of the park(s)
- Performing regularly scheduled Splash Pad readings to test the pH and chlorine in the water
- Assisting in the overall well-being of Capehart and Yucatan Park such as landscaping, pest control, maintenance, and cleaning
- Registering customers via RecTrac for building and pavilion rentals
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Casual Recreation Leader
Orange County Parks And Recreation
03.2018 - 02.2020
- Working with kids from k-5th grade
- Assisting with homework,
- Assisting with the cleansing of both parks along with providing customer service .
- Employee working after school and summer programs for Orange County.
- Transported and escorted program participants to and from activities and on field trips.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Shift Leader
Moes
06.2016 - 02.2018
- Part time employee responsible for making sure All staff was on top of their job
- Assisted with the prepping and cooking of food.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Regulated pricing, inventory count and supply during shift hours.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Trained new employees and delegated daily tasks and responsibilities.
Cashier
Academy Of Sports & Outdoors
09.2017 - 10.2017
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Medical Record Scanner
Baker Heard Osteen and Davenport
06.2015 - 08.2015
- Employee scanning medical records and file each record into its correct file of sort depending on the patient's medical backgrounds
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Education
High School Diploma -
Colonial High School
Associate of Arts -
Valencia College
Skills
- Adaptive team player
- Safety awareness
- Administrative Leadership
- Activity Planning
- Program Planning
- Activity Coordination
Timeline
Recreation Specialist
Orange County Parks and Recreation
10.2022 - Current
Recreation Leader
Orange County Parks And Recreation
02.2020 - Current
Casual Recreation Leader
Orange County Parks And Recreation
03.2018 - 02.2020
Cashier
Academy Of Sports & Outdoors
09.2017 - 10.2017
Shift Leader
Moes
06.2016 - 02.2018
Medical Record Scanner
Baker Heard Osteen and Davenport
06.2015 - 08.2015
High School Diploma -
Colonial High School
Associate of Arts -
Valencia College
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