Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia M. Cosme

Croton On Hudson,NY

Summary

Organized and dedicated HR Payroll Administrator with proven track record of providing exceptional employee and customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. As a recent college graduate, I am seeking a position to continue my professional growth and development, allowing me to leverage my organizational, interpersonal, and communication skills. I am passionate about learning, I am a hard worker, and a team player. I have an outstanding attitude and I am looking for a position that will allow me to add value in a challenging work environment.

Overview

9
9
years of professional experience

Work History

Human Resource Payroll Administrator

Griffins Landscaping Corp
Peekskill, NY
04.2022 - Current
  • Employee Relations and Human Resources, Input and maintain Employee files and information, prepare all HR documentation
  • Manage all employee benefits; paid and unpaid leave time, Administrate 401K, and supplemental benefits
  • Verify timekeeping records, resolve discrepancies with employees paychecks, process and submit weekly payroll
  • Calculate salaries, rate changes, retroactive adjustments, overtime, bonuses, vacation, garnishments, new hire documentation, and termination procedures

Customer Service

Savannah & Company
, Cortlandt Manor, NY
04.2014 - Current
  • Recognize as top salesperson
  • Responsible for all nightly closing duties, including restaurant balance sheet
  • Provided customers with information about services and products, take orders, cancel accounts, and detailing complaints
  • Provide top-tier service and products to customers on a daily and weekly basis
  • Responsible for customer service; resolve billing errors, complaints, refund money, and adjustment to bills

Laboratory Administration

Westchester Medical Center, Specimen Laboratory
Westchester, NY
09.2020 - 10.2021
  • Provided support to the specimen lab and distributed test results to the appropriate department/physician
  • Responsibilities included communicating critical results to medical staff while maintaining the confidentiality of patient information
  • Comprehension of lab protocol, codes, and hospital procedures
  • Administrative duties included maintaining databases and filing, faxing, answering phones, and managing various projects

Sales - Customer service

Cold Spring Florist
Cold Spring, NY
05.2017 - 05.2019
  • Assisted with monthly inventory counts, logged all daily shipping and receiving orders
  • Communicated with vendors regarding backordered availability, future inventory, special orders, and inventory control
  • Provided customers with up-to-date knowledge of sales and store promotions
  • Maintained and updated filing, inventory, mailing, and database systems

Education

Bachelor of Science - Organizational Management

Mercy College
05.2022

Associate of Arts - Communications and Marketing

Westchester Community College
12.2020

Business Administration

Women’s Empowerment Institute
Online
12.2020

Skills

  • Human Resource Management
  • Administrative Support
  • Human Relations
  • Microsoft Excel
  • Customer Service
  • Interpersonal and Written Communication
  • Time Management
  • Leadership experience

Timeline

Human Resource Payroll Administrator

Griffins Landscaping Corp
04.2022 - Current

Laboratory Administration

Westchester Medical Center, Specimen Laboratory
09.2020 - 10.2021

Sales - Customer service

Cold Spring Florist
05.2017 - 05.2019

Customer Service

Savannah & Company
04.2014 - Current

Bachelor of Science - Organizational Management

Mercy College

Associate of Arts - Communications and Marketing

Westchester Community College

Business Administration

Women’s Empowerment Institute
Mia M. Cosme