Miami Beckley
Data Entry Customer Service
Lancaster,CA
Summary
Driven Customer Service Representative with a proven track record at LA Times, excelling in customer relations and complaint handling. Skilled in both critical thinking and data entry, I have consistently resolved complex customer issues, enhancing satisfaction levels by over 30%. My expertise lies in turning challenges into solutions, making me a valuable asset to any customer-focused team.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
LA Times
01.1987 - 01.1994
Education
Associate of Science - Law
06-1994
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Complaint handling
- Conflict resolution
- Call center experience
- Problem resolution
Languages
Spanish
Limited Working
Timeline
Customer Service Representative - LA Times
01.1987 - 01.1994
El Camino College - Associate of Science, Law
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