MIA MONIQUE THOMAS

• Front Desk - responsible for receiving and welcoming visitors and deliveries, answering phone calls from constituents, providing assistance, and/or forwarding to the appropriate department, agency, or contact
• Coordinate schedules and correspondence of the Director and other staff as needed
• Assist staff with preparation and distribution of federal, state, and local reports as necessary
• Responsible for collecting and routing all office correspondence to appropriate city representatives (including time sheets, contracts, grant documents)
• Provide administrative support as needed such as typing correspondence, reports, contracts, submitting travel expense reports, scheduling, meetings, and ordering supplies
• Serve as the liaison for all issues related to facilities maintenance
• Maintain line of communication with vendors regarding the status of invoices, payments, deliveries, etc
• Track, analyze and report on all fiscal matters
• Organize and administer proper recordkeeping of fiscal documents
• Create and maintain an approachable and helpful environment, where the Homeland Security staff are able to receive support as needed regarding fiscal issues
• Responsible to maintain monthly, quarterly, annual financial reports
• Manage the procurement of items and equipment needs using the BRASS software
• Disburse funds and request reimbursement through BRASS; inform Director on all requests and balance.
• Prepare travel documentation for staff; book transportation and lodging with travel agent; prepare and submit Per Diem and process reimbursement for travel expenses, obtain CAO approval
• Able to demonstrate excellent internal and external customer service and communication skills through verbal, written and electronic communications
• Facilitated and coordinated administrative support for grant programs
• Print and distribute ID badges for employees
• Other duties as assigned in support of the organization's mission.

• Managed Clerk's calendar and prepared meeting agenda and materials
• Prepared and updated office records and accounts according to client and executive needs
• Managed external contacts and kept track of periodic communication needed for priority actions
• Collected and analyzed information to produce concise reports
• Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars
• Maintained company confidence and protected business operations by keeping sensitive information confidential
• Coordinated communications, taking calls, responding to emails, and interfacing with clients
• Drafted agendas, meeting notes and other documents to enhance collaborative process
• Helped set administrative procedures to minimize errors and boost productivity
• Screened visitors and directed to specific location for office safety
• Facilitated and coordinated administrative support for grant programs

Responsible for the overall administrative duties, communication, programming, and day to day running of the Camp

• Supervised staff, campers, volunteers, and activities throughout the summer camping season
• Adhered to all camp policies, rules, and guidelines
• Addressed questions, problems, and concerns regarding camp matters.

• Assisted teachers and children with daily work and activities
• Maintain daily reports and records on each child to stay in compliance with NSECD Standards
• Implemented plans for growth and development while observing each child's skill and interest
• Established a positive relationship with families to ensure parental involvement
• Planned field trips, created center activities, handled all finances for the classroom.

• Implemented performance standards, policies, procedures, regulations, and guidelines for the day-to-day operation of an early childhood center from birth to 2 years
• Maintained forms, letters and pertinent documents for the program and State
• Addressed questions, problems and concerns of parents and the State
• Created and implemented daily lesson plans and maintained a well-organized, safe, and creative classroom environment
• Monitored and developed plans to promote each child's growth and development
• Assisted children at stations during small group learning periods
• Organized student performance and enrichment activities to facilitate learning
• Utilized various instructional approaches to increase student participation and assess learning styles
• Provided classroom support throughout planned instruction and individual lessons
• Delivered instruction individually or in small groups with support from instructor
• Facilitated classroom discussions to promote creative thinking about subject matter
• Implemented lesson plans for students with varying learning styles.

• Disbursed library books, organized library, and library books, updated, and maintain card catalog
• Taught library procedures to the students.

• Performed administrative tasks including typing, compiling various reports (Excel), scheduling meetings and other clerical duties
• Handled incoming and outgoing calls related to collections
• Processed loans, checking accounts and credit card payments, answered questions regarding loans, checking accounts and credit card status
• Updated payment information in the collection system daily.