Miangelica Guerra
Laredo,TX
Summary
Career-oriented and result-driven individual who is eager to enter the Transportation and International Logistics market. Passionate about growth and ready to work in a collaborative environment to achieve company goals.
Overview
1
1
Certification
Work History
Customer Service Sales Advisor
Conduent- Apple
06.2024 - 10.2024
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Managed multiple projects concurrently without compromising quality, ensuring timely completion of tasks and meeting client expectations.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly.
Education
Bachelor of Business Administration - Transportation & International Logistics
Texas A&M International University
Laredo, TX12-2024
Associate of Arts - Business Administration
Laredo College
Laredo, TX05-2022
Skills
- Teamwork and collaboration
- Problem-solving abilities
- Organizational skills
- Effective communication
- Time management abilities
- Team leadership
Certification
- Microsoft Word Certified
- Microsoft PowerPoint Certified
- Microsoft Excel Certified
Languages
English
Spanish
Timeline
Customer Service Sales Advisor
Conduent- Apple
06.2024 - 10.2024
- Microsoft Word Certified
- Microsoft PowerPoint Certified
- Microsoft Excel Certified
Bachelor of Business Administration - Transportation & International Logistics
Texas A&M International University
Associate of Arts - Business Administration
Laredo College
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