Mianna Rodriguez
Bristol,PA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
Team Member
Mat's Pharmacy And Medical Supply
11.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Crew Member
Mcdonalds
11.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Member
UniFirst
12.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
Bristol High School
Bristol, PA06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Money Handling
- Decision-making capabilities
- Computer Skills
- Goal Setting and Achievement
- Complaint resolution
Timeline
Team Member
Mat's Pharmacy And Medical Supply
11.2023 - Current
Crew Member
Mcdonalds
11.2022 - 05.2023
Team Member
UniFirst
12.2021 - 06.2022
Bristol High School
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