Summary
Overview
Work History
Education
Skills
Timeline
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Mia Regina Nava Flores

Reno,NV

Summary

Proven to enhance visitor satisfaction and streamline operations at Dodson Elementary , I excel in effective multitasking and demonstrate exceptional patience and empathy. Leveraging skills in phone etiquette and guest services, I significantly improved customer experience by ensuring adherence to industry standards and efficient team coordination.

Overview

2
2
years of professional experience

Work History

Hostess/Cashier

Huckleberry's
06.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Activity Site Attendant

City Of Reno
09.2022 - 12.2023


  • Streamlined daily operations with efficient scheduling, communication, and coordination among team members.
  • Ensured compliance with company policies, regulations, and industry standards through rigorous adherence to guidelines and procedures.
  • Enhanced visitor satisfaction by providing friendly assistance and clear directions to various locations on the site.

Education

High School Diploma -

Sparks High School
Sparks, NV
06.2024

Skills

  • Effective Multitasking
  • Patience and Empathy
  • Reliable and Trustworthy
  • Attention to Detail
  • Phone Etiquette
  • Fast Learner
  • Cashier
  • Guest Greeting and Seating

Timeline

Hostess/Cashier

Huckleberry's
06.2023 - Current

Activity Site Attendant

City Of Reno
09.2022 - 12.2023

High School Diploma -

Sparks High School

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Mia Regina Nava Flores