Mia Stewart
Anaheim,CA
Summary
Personable associate that enjoys engaging with customers, discussing needs and wants while providing friendly conversation and swift service. Patient and adaptive to criticisms, always wanting to learn more and improve performance in the workplace. Consistently delivers exemplary customer service under pressure, remaining calm and composed while adapting to new situations and challenges to best fit the company mission statement.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Anaheim, CA
10.2023 - Current
- Preparing and serving coffee, specialty drinks, food, and merchandise with care.
- Managing the rush of customers daily with efficient, levelheaded customer service during peak hours.
- Maintaining a clean work environment by adhering to company regulations and standards daily.
- Providing attentive customer service by responding to inquiries quickly and professionally.
- Operating registers to process customer transactions, handling cash, change and digital payments.
- Maintaining a calm demeanor during high-tension interactions with customers, providing satisfaction and support while defusing potential situations.
- Describing menu items to customers and suggesting products to upsell based on stated preferences and dietary restrictions.
Store Associate
In-N-Out Burger
Minden, NV
01.2022 - 12.2022
- Understood and followed oral and written directions.
- Processed and prepared various produce, dairy, and meat products safely and efficiently.
- Accepted feedback and gained knowledge through continuous education and advanced training.
- Maintained open communication with shift leaders and coworkers, resulting in successful and productive shifts, along with a positive work environment.
- Organized ingredients according to established guidelines for efficient production times.
- Followed health code regulations regarding proper food handling procedures.
- Checked food quality regularly to ensure freshness and flavor standards were met.
Education
Associate of Science - Marine Wildlife Conservation
Fullerton College
Fullerton, CASkills
- Menu Memorization
- Opening and Closing Duties
- Up-Selling
- Cash Handling
- Food Preparation
- Speedy, Friendly and Outgoing
- POS System Operation
- Food Running
- Safe Food Handling
- Exceptional Customer Service
- Order Taking and Memorization
References
References available upon request.
Timeline
Barista
Starbucks
10.2023 - Current
Store Associate
In-N-Out Burger
01.2022 - 12.2022
Associate of Science - Marine Wildlife Conservation
Fullerton College