Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mi’Asya Jackson

Henrico,VA
Mi’Asya Jackson

Summary

Versatile Pharmacy Technician Trainee with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

My Journey began in 2015 in Doswell, Va when I got my very first job at a theme park that everyone loves called Kings Dominion, it was quite the experience for a 16 year old! I take immense pride in fostering a diverse and collaborative work culture. My unwavering dedication extends to cultivating a safe space and positive environments in every establishment I manage. I am driven by the desire to ensure not only the satisfaction of guests but the growth and development of my teams. I am a BS undergrad at VUU. Driven and compassionate student, with excellent organization and interpersonal skills. Seeking to find experiences that connect with my passion for Veterinary Science. Humble, yet thoughtful, Mi'Asya knows how to get the job done, she is a learner at heart and enjoys challenging herself and then applying her style to yield even better results! I am currently taking the path to my career as a Veterinarian. I am an effective team player with the ability to function well in a fast-paced and deadline driven environment. Looking to begin employment 200+ hours for veterinary work and qualifications. Pursuing an internship along with a mentor that can further my experience with animals.

Future Veterinarian.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Vet Assistant position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience

Work History

CVS Pharmacy

Pharmacy Technician
02.2024 - Current

Job overview

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Collected co-payments or full payments from customers.

Home Depot

Cashier
08.2023 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Entrepreneurship

Travel Advisor
01.2023 - Current

Job overview

  • Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
  • Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
  • Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Established fruitful partnerships with airlines, hotels, tour operators which resulted in better offers for our customers.
  • Managed complex travel arrangements for high-profile clients, ensuring a seamless experience.
  • Educated clients on necessary travel documents, insurance options, and safety precautions for each destination.
  • Provided travel brochures and publications to build relationships, drive more traffic and bookings and showcase expertise.

Office Depot

Client and Print Services Manager
01.2022 - 03.2024

Job overview

  • Coordinated large-scale print projects from concept to completion, managing timelines and resources effectively.
  • Reduced printing costs for the company through careful vendor selection and negotiation of contracts.
  • Conducted regular performance evaluations for staff members, fostering an environment of continuous growth and development.
  • Analyzed departmental metrics to identify areas for improvement, implementing changes that led to increased efficiency and cost savings.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Key Holder, MOD.

Lowes Home Improvment

Paint Department Associate
08.2022 - 08.2023

Job overview

  • Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Demonstrated strong problem-solving skills when faced with challenges like equipment malfunctions or supply shortages.
  • Assisted in staff training and development, imparting knowledge of paint products, techniques, and industry trends.
  • Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
  • Improved paint department efficiency by streamlining inventory management and organization processes.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.

Lowes Home Improvment

Head Cashier Supervisor
05.2020 - 08.2023

Job overview

  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
  • Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
  • Improved communication between cashiers and other store departments to provide seamless customer experiences.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Collaborated with store management to implement promotional strategies that boosted sales.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Contributed to overall store success by participating in company-wide initiatives, such as sales promotions or community outreach events.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

UPS Freight

Package Sorter
08.2020 - 11.2022

Job overview

  • Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
  • Collaborated with team members to sort large volumes of packages quickly and accurately.
  • Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
  • Adhered to safety protocols while working in a fast-paced environment, reducing the potential for accidents on the job.
  • Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
  • Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.

FedEx

Package Handler
08.2021 - 02.2022

Job overview

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Walmart

Fabric Cutter
06.2018 - 02.2020

Job overview

  • Reduced material waste by accurately measuring and cutting fabrics according to specified dimensions.
  • Completed complex patterns with attention to detail, reducing errors and maintaining customer satisfaction rates.
  • Utilized correct material to drive finished goods quality standards.
  • Actively participated in regular team meetings discussing performance metrics and setting targets.
  • Maintained a clean and organized work area, optimizing workflow for increased productivity.

Hibbet Sports

Sales Associate
03.2018 - 12.2019

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Kings Dominion Amusement Park

Food and Beverage Associate
08.2015 - 08.2018

Job overview

  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.
  • Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
  • Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
  • Trained new staff members on company policies and procedures.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Monitored food quality and freshness throughout day.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Steak N Shake

Server
07.2016 - 03.2018

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Virginia Union University
Richmond, VA

Bachelor Of Science from Biology

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Medication Dispensing
  • Prescription Filling
  • Answering customer questions
  • Patient confidentiality
  • Pharmacology knowledge
  • Pharmacy Ethics
  • Drug Classification Knowledge
  • Processing payments
  • Verifying orders
  • Advanced math skills
  • Customer Service
  • Attention to Detail
  • Prioritization and Organization
  • Cash Register Operations
  • Analytical Thinking
  • Relationship Building
  • Resolving Complaints
  • Employee Training
  • Staff Leadership

Timeline

Pharmacy Technician

CVS Pharmacy
02.2024 - Current

Cashier

Home Depot
08.2023 - Current

Travel Advisor

Entrepreneurship
01.2023 - Current

Paint Department Associate

Lowes Home Improvment
08.2022 - 08.2023

Client and Print Services Manager

Office Depot
01.2022 - 03.2024

Package Handler

FedEx
08.2021 - 02.2022

Package Sorter

UPS Freight
08.2020 - 11.2022

Head Cashier Supervisor

Lowes Home Improvment
05.2020 - 08.2023

Fabric Cutter

Walmart
06.2018 - 02.2020

Sales Associate

Hibbet Sports
03.2018 - 12.2019

Server

Steak N Shake
07.2016 - 03.2018

Food and Beverage Associate

Kings Dominion Amusement Park
08.2015 - 08.2018

Virginia Union University

Bachelor Of Science from Biology
Mi’Asya Jackson