Micaela Abu
Laurel,MD
Summary
Dynamic sales professional with a proven track record at Nordstrom Rack, excelling in customer engagement and relationship building. Leveraged tech-savviness and strategic planning to enhance customer satisfaction and loyalty, significantly boosting sales. Skilled in team collaboration and problem-solving, adept at creating positive shopping experiences and addressing customer needs efficiently. Hardworking employee enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Salesperson Rack
Nordstrom Rack
05.2022 - 07.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Located merchandise across various stores to address customer needs.
Education
Hair Academy Inc - New Carrollton
Hyattsville, MDHigh School Diploma -
Laurel High School
Laurel, MD06.2021
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Complaint Handling
- Tech-Savvy
- Customer Service
- Strategic Planning
- Customer/Client relations
- Problem-Solving
- Team Collaboration
Timeline
Salesperson Rack
Nordstrom Rack
05.2022 - 07.2024
Hair Academy Inc - New Carrollton
High School Diploma -
Laurel High School