Micaela Andrade
Naples ,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Maxxfoods
08.2022 - 03.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Created and maintained safe and secure work environments for employees.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
High School Diploma -
Telescundaria Federal
Mexico, MESkills
- Time Management
- Customer Service
- Customer Experience
- Transaction Processing
- Customer Relations
- Pricing and Markdowns
- Inventory Control
- Process Improvement
- Attention to Detail
- New Hire Training
- Coaching and Mentoring
- Strategic Merchandising
- Price Structuring
- Oversee Administrative Functions
- Team-Building Exercises
- Management Training
- Improve Performance
- Records Organization and Management
- Leadership
- Organizational Structuring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Store Manager
Maxxfoods
08.2022 - 03.2023
High School Diploma -
Telescundaria Federal
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