Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Micaela Byrd

Spotsylvania,VA

Summary

Dedicated Executive Administrative Assistant with over 5 successful years of strong history of providing top-notch clerical support and operational assistance to high pace office environments. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Keen Knowledge of Defense Travel System and CitiManager banking system achieving high data output.

*Secret Security Clearance holder*

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Fort Belvoir Community Hospital
Fort Belvoir, VA
11.2020 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Preparing and digitizing patient forms for the documents to be uploaded into a medical system of record.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Enhanced office productivity by handling high volume of callers per day.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
  • Work also entails the knowledge and use of the Department of Defense (DoD) policies, procedures, and technologies.

Administration (A1C)

United States Air Force Reserve
Fredericksburg, VA
11.2018 - Current
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation utilizing the Defense Travel System (DTS).
  • Managed conference scheduling and travel arrangements for senior leadership.
  • Coordinated a variety of office tasks, working directly with government and civilian staff and leaders to complete tasks.
  • Utilized the Air Force manual to prepare daily correspondence for accuracy and review for Senior leadership.
  • Managed daily taskers and calendars for Commander and Deputy Commander as their secretary.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Reduced process discrepancies by accurately maintaining performance reporting data systems.
  • Executed record filing system to improve document organization and management.
  • Prepared and processed more than 25 annual instruction reviews, coordinating among all departments to ensure all command directives were reviewed and updated on time.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.

Administrative Assistant

Lockheed Martin
Bethesda, MD
07.2017 - 11.2019
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Maintain calendar, arrange meetings, and make travel arrangement
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Managed Microsoft Access, Word, Powerpoint, Outlook and Excel databases converting complex data into easy-to-interpret data
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Received and routed business correspondence to correct departments and staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Managed conference scheduling and travel arrangements for key personnel.
  • Wrote company newsletter weekly about staff updates, procedural changes and general company happenings.
  • Perform office logistical management and additional assignments as required in support of the leadership staff
  • Assure detail in tasks, provide updates, and status tasks to meet deadlines

Education

Certification of Completion -

Administration Apprenticeship
United States Airforce
03.2019

High School Diploma -

James Monroe High School
Fredericksburg, VA
06.2015

Skills

  • Administrative and Clerical Support
  • Customer service
  • Mailing
  • Reception Duties
  • Travel Arrangements
  • Administrative Functions
  • Document and File Management
  • Database and Client Management Systems
  • Office Equipment Operation
  • Appointment Coordination
  • Multitasking and Time Management
  • Multi-Line Telephone Systems
  • Meeting Planning
  • Document Sorting
  • Data Entry Documentation
  • Electronic Records Management
  • Strong Organizational Skills

Certification


  • CMAS - Certified Medical Administrative Specialist
  • CEHRS - Certified Electronic Health Record Specialist
  • First Aid/CPR Certified

Timeline

Medical Receptionist

Fort Belvoir Community Hospital
11.2020 - Current

Administration (A1C)

United States Air Force Reserve
11.2018 - Current

Administrative Assistant

Lockheed Martin
07.2017 - 11.2019

Certification of Completion -

Administration Apprenticeship

High School Diploma -

James Monroe High School

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