Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Micaela Ellis

Logan,UT

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Callaways Bistro
05.2023 - 08.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Server

Texas Roadhouse
08.2022 - 05.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Barista

Starbucks
09.2021 - 06.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Public Relations And Strategic Communication

Utah Valley University
12.2024

High School Diploma -

Green Canyon High School
Logan, UT
05.2019

Skills

  • Critical Thinking
  • Order Accuracy and Delivery
  • Menu Presentation
  • Service Prioritization
  • Billing and Payment Processing
  • Large-Scale Events Planning
  • High-Volume Environments
  • Guest Satisfaction
  • Recommend Menu Items

Certification

  • Licensed Cosmetologist - May 2018 - Present
  • CPR Certified
  • First Aid Certified

Timeline

Waitress

Callaways Bistro
05.2023 - 08.2023

Server

Texas Roadhouse
08.2022 - 05.2023

Barista

Starbucks
09.2021 - 06.2022

Public Relations And Strategic Communication

Utah Valley University

High School Diploma -

Green Canyon High School

Similar Profiles

CREATE PROFILE
Micaela Ellis