Motivated Server with experience in multiple restaurant positions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Adaptable with expertise in personnel development, team collaboration and resolving issues with customers, coworkers and management. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
State Of California, Department Of Social Services
02.2022 - 01.2024
Recognized and reported abnormalities or changes in patients' health status to case manager.
Transported clients to and from medical appointments with safety and efficiency.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Facilitated smooth encounters between patients/family and health care team settings by coordinating services and communicating effectively
Maintained a safe and clean environment for patients.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Cashier/Cook
Zepeda's Stone Fire Pizza
10.2021 - 02.2022
Worked closely with shift manager to solve problems and handle customer concerns.
Managed opening and closing shift kitchen tasks.
Prepared meals efficiently under time constraints for timely service during peak hours.
Monitored food quality and presentation to maintain high standards.
Planned menus for different events, seasons and customer requests.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Used POS system to enter orders, process payments and issue receipts.
Server/Food Expeditor
Slapfish Restaurant
01.2018 - 09.2018
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Checked guests' identification before serving alcoholic beverages.
Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Confirmed proper placement of products and side items while implementing special instructions.
Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
Assistant Restaurant Manager
Sharky's Woodfired Mexican Grill
08.2016 - 01.2018
Coordinated special events and promotions, drawing in new customers and increasing revenue.
Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Identified team weak points and implemented corrective actions to resolve concerns.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Conducted regular meetings with staff to discuss performance and address any issues.
Restaurant Busser
Broken Yolk Cafe
03.2015 - 12.2015
Collaborated with other dining room and bar staff to facilitate efficient service.
Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
High School Diploma -
Henry J Kaiser High School
Honolulu, HI
05.2013
Skills
Multitasking
Integrity
Resilience
Time management
Specials Promotion and Upselling
Point of sale operation
Cleaning and sanitizing
Attention to detail
Adaptive thinking
Menu memorization
Food Safety Standards
Hospitality service expertise
Staff Training
Dining area maintenance
Cash Handling
Decision-Making
Workflow Coordination
Certification
Food Handler
Responsible Beverage service
CPR
Bloodborne Pathogens
Administering Emergency Oxygen
Water Safety Instructing
Timeline
Caregiver
State Of California, Department Of Social Services
Associate Governmental Program Analyst at State of California, Department of Social ServicesAssociate Governmental Program Analyst at State of California, Department of Social Services