Micaela Mendoza Martin
Lynchburg,VA
Summary
Dedicated with successful experience and positive attitude in fast-paced settings. Hardworking team player with expertise in completing various tasks and offering staff support. Detail-oriented with strong organizational skills. Responsible, punctual and productive professional when working with little to no supervision. Motivated with engaging personality and anticipating customer needs to facilitate enjoyable experiences. Fluent in English, Spanish, Portuguese and skilled in respectful communication.
Overview
5
5
years of professional experience
Work History
Room Attendant
Craddock Terry Hotel & Event Center
10.2024 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Student Ministry Intern
Hyland Heights Baptist Church
08.2023 - 08.2024
- Organized weekly youth activities for increased church engagement.
- Assisted in the development and execution of effective discipleship programs, fostering spiritual growth at various stages in their faith journey.
- Oversaw administrative tasks such as maintaining membership records and coordinating communication efforts between staff and volunteers.
- Facilitated classes and forums.
- Lead both small groups and discipleship groups.
Counselor
Word of Life Bible Institute
06.2022 - 08.2022
- Maintained accurate documentation of campers interactions, assessments, and progress notes for effective management.
- Improved campers satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Waitress/Coffee Barista
Salvador
03.2020 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
No Degree -
Word of Life Bible Institute
08.2023
Skills
- Fluent in English, Spanish, Portuguese
- Respectful Communication
- Administrative Leadership
- Crisis Response
- Vocational Planning
- Exceptional Problem Solver
- Team Performance Management
- Guest Services
- Strong Organizational skills
Timeline
Room Attendant
Craddock Terry Hotel & Event Center
10.2024 - Current
Student Ministry Intern
Hyland Heights Baptist Church
08.2023 - 08.2024
Counselor
Word of Life Bible Institute
06.2022 - 08.2022
Waitress/Coffee Barista
Salvador
03.2020 - 08.2021
No Degree -
Word of Life Bible Institute
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