Micaela Miller

• Assisted in developing training materials for program participants and staff.
• Maintained program documentation and records for compliance and reporting purposes.
• Supported team members in implementing project tasks and resolving issues promptly.
• Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
• Provided guidance and support to program participants in navigating resources, services, and opportunities.

• Cultivated positive relationships with clients and families to enhance support services.
• Collaborated with multidisciplinary teams to design tailored care plans for clients.
• Documented client progress and maintained precise records of provided services.
• Delivered crisis intervention services to address urgent client needs.
• Facilitated transportation assistance for appointments and recreational activities.
• Developed individualized treatment plans based on comprehensive assessment data.

• Guided team members in achieving operational goals through effective communication.
• Trained new staff on essential processes and procedures.
• Delegated tasks based on individual skill sets to enhance productivity.
• Identified process improvement opportunities and implemented necessary changes.
• Motivated staff using positive reinforcement techniques to boost morale.

Fostered positive, supportive atmosphere within residential facility.

• Guided clients in developing coping strategies for emotional challenges.
• Monitored client progress and accurately documented behavioral changes.
• Educated clients on life skills to promote independence and self-sufficiency.

• Coordinated patient admissions and discharges in a fast-paced healthcare environment.
• Managed electronic health records to ensure accurate, timely updates.
• Supported nursing staff by handling administrative tasks, enhancing workflow efficiency.
• Directed incoming calls to appropriate departments promptly, ensuring effective communication.