MICAELA OLIVEIRA

• Coordinated daily production programming across multiple departments, including Pre-Treatment, Paint Line, Batch Line, Two-Tons, Faux Sublimation, and Lamination, clearly outlining priorities, tasks, and expectations for each team.
  Ensured every department had the materials and information needed to complete their portion of each project on time, and to specification.
  • Updated production schedules daily, providing a clear, full-process overview to keep all teams aligned and informed.
  • Delivered real-time project updates, and maintained continuous synchronization across departments to support a smooth workflow.
  • Developed contingency production plans to minimize downtime and keep projects on track when unexpected issues, such as equipment failures, occurred.
• Estimated project scopes and budgets by interpreting schematics and technical drawings.
• Engaged clients in detailed discussions of projects, clarifying each process step.
• Ensured availability of required materials for timely project execution.
• Simultaneously managed multiple projects with strict adherence to deadlines.
• Cultivated solid partnerships with vendors, teams, and clients for improved outcomes.
• Led production meetings twice a week, and motivation/catch-up meetings daily.
• Collaborated with cross-functional teams to drive successful project execution.
• Formulated project plans while tracking progress towards established objectives.

• Launched innovative products in alignment with market demands and customer preferences.
• Managed e-commerce platforms, ensuring optimal user experience and accessibility.
• Pursued new opportunities for business growth by analyzing market trends.
• Developed plans to rectify operational weaknesses, enhancing overall efficiency.
• Executed targeted ad campaigns on digital platforms to maximize outreach.
• Resolved e-commerce-related customer issues promptly through effective problem-solving strategies.
• Established pricing structures and managed budgeting for sustainable operations.
• Negotiated beneficial contracts with partners and vendors, strengthening business relationships.

Prospected and negotiated with customers to secure long-term partnerships.

• Managed onboarding processes and maintained business agreements for assigned accounts.
• Followed up with customers post-service to gather feedback and reviews.
• Controlled payments and created invoices for client transactions.
• Enhanced sales productivity through optimization of CRM tools and reservation systems.
• Developed customized proposals addressing client needs and challenges.
• Conducted market research to pinpoint new business opportunities and industry trends.
• Presented tailored solutions and strategies in meetings with potential clients.

Completed comprehensive renovations of walls, floors, kitchens, and bathrooms.

Conducted painting projects.

Managed compliance with safety regulations and quality standards.

Communicated project updates and changes effectively to clients.

• Implementation of quality tools: Lean Manufacturing, Six Sigma.
• Streamlining processes, reducing costs, and improving quality.
• Created and directed training programs for sales team development.
• Elaborated graphs to visually present sales team goals and achievements.
• Trained personnel in negotiations and time management techniques.
• Performed analysis of deliveries, routes, objectives, and targets for optimization.
• Implemented commercial actions and trade marketing strategies to enhance sales performance.
• Evaluated processes to identify automation opportunities for efficiency gains.
• Conducted research on new technologies and methods to improve production efficiency.