Summary
Overview
Work History
Education
Skills
Timeline
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Micaela Vasquez

Salinas,CA

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

2
2
years of professional experience

Work History

Cashier

Pinnacle 365
11.2023 - Current
  • Restocked and organized merchandise in front lanes.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register to record transactions accurately and efficiently.

Cashier

Spirit
09.2023 - 11.2023
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.

Ride Operator

Santa Cruz Seaside Company
05.2023 - 09.2023
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Set up promotional displays and equipment for special events and activities.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Ensured timely documentation of incidents or accidents that occurred within the assigned area for review by management staff.
  • Supervised gameplay and monitored guests' actions to prevent theft.

Cashier Team Lead

Walmart
11.2021 - 07.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Set up new sales displays each week with fresh merchandise.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Salinas Adult School
Salinas, CA
05.2013

Skills

  • Problem-Solving
  • Fraud Prevention Awareness
  • Organizational abilities
  • Training and mentoring
  • Patience and Empathy
  • Customer Relations
  • Point of Sale Software
  • Cash Register Operations
  • Staff Training

Timeline

Cashier

Pinnacle 365
11.2023 - Current

Cashier

Spirit
09.2023 - 11.2023

Ride Operator

Santa Cruz Seaside Company
05.2023 - 09.2023

Cashier Team Lead

Walmart
11.2021 - 07.2023

High School Diploma -

Salinas Adult School

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Micaela Vasquez