Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mic’aela Washington

Whitestown,IN

Summary

Result-driven sales management professional with a customer-oriented approach. Proven track record in cultivating partnerships, retaining top accounts, and growing profit channels. Skilled in expanding network connections and effectively introducing products. Expertise in implementing pricing models, managing vendor relations, and expanding territory.

Overview

14
14
years of professional experience

Work History

Account Executive

Beauty Counter
Indianpolis
03.2023 - 04.2024
  • Hire and motivate high-performing sales teams, and lead them to hit or exceed revenue forecasts, ultimately meeting customer needs.
  • Generated weekly reports on sales performance against targets for upper management review.
  • Participated in training sessions on topics related to sales techniques or industry regulations.
  • Monitored competitors' activities and adjusted strategies accordingly.
  • Attended networking events to build relationships with potential customers.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.

Sales Expert

ULTA
Indianpolis
07.2022 - 03.2023
  • Developed training materials and conducted workshops for new sales staff members.
  • Developed and implemented successful sales strategies to increase customer base.
  • Identified areas of improvement in existing processes and procedures related to sales operations.
  • Organized promotional events such as trade shows, conferences, seminars.

GENERAL AREA MANAGER

Akira
Castleton
11.2018 - 04.2021
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
  • Organized promotional activities such as special events or discounts campaigns in stores.
  • Identified business opportunities by analyzing consumer trends within local markets.

GENERAL STORE MANAGER

Sephora
Indianpolis
12.2014 - 11.2018
  • Organized promotional activities to increase customer traffic in the store.
  • Developed and managed annual budget for the store.
  • Monitored staff performance and provided feedback to ensure service standards were met.
  • Reviewed daily financial statements to identify areas of improvement.
  • Developed systems for tracking sales data and analyzing trends in order to maximize profits.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.

SALES MANAGER

Best Buy Mobile SAS
Indianpolis
04.2010 - 12.2014
  • Implemented process changes to streamline sales department workflow.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Assisted senior management in developing long-term strategic goals for the company's growth.

Education

Nursing

Ivy Tech Community College
01.2011

Skills

  • Revenue Generation
  • Customer Engagement
  • Strategic Networking
  • Business Planning
  • Market research, forecasting, and analysis
  • Profitability Optimization
  • Sales proficiency
  • Interpersonal Skills
  • Performance Management
  • Team training and development

Websites

Timeline

Account Executive

Beauty Counter
03.2023 - 04.2024

Sales Expert

ULTA
07.2022 - 03.2023

GENERAL AREA MANAGER

Akira
11.2018 - 04.2021

GENERAL STORE MANAGER

Sephora
12.2014 - 11.2018

SALES MANAGER

Best Buy Mobile SAS
04.2010 - 12.2014

Nursing

Ivy Tech Community College

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Mic’aela Washington