Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micaela Wilson

Bowie,MD

Summary

Dynamic professional with a strong background in facility management and customer service, honed at The Home Depot Inc. Proven ability to enhance operational efficiency and maintain a spotless environment. Skilled in daily reporting and data entry, consistently delivering results that support organizational goals and improve visitor experiences.

Overview

9
9
years of professional experience

Work History

Dishwasher

Nandos Peri Peri
08.2024 - Current
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Sales Associate

The Home Depot Inc
08.2019 - 11.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Researcher

Senior Project Independent Study
09.2018 - 06.2019
  • Gathered and organized information for research purposes.
  • Connected with 65+ community members
  • Performed accurate quantitative analysis of targeted data research, collection and report preparation.
  • Detailed study findings and updated research upon new discoveries.

Facility Supervisor

National Youth Congress
09.2016 - 02.2017
  • Assisted with day to day operations
  • Gave visitor support
  • Aided in administration service duties
  • Organized files
  • Data entry
  • Equipment inventory
  • Included set up and break down of spaces and maintained the facility.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Managed efficient teams of up to 3 employees.

Education

Associate of Arts - General Studies

Prince George's Community College
Upper Marlboro, MD
08-2024

High School Diploma -

Wakefield High School
Arlington, VA
06.2019

Skills

  • Facility management
  • Customer service skills
  • Daily reporting
  • Word Processing software
  • Communication
  • Problem-solving
  • Team collaboration

Timeline

Dishwasher

Nandos Peri Peri
08.2024 - Current

Sales Associate

The Home Depot Inc
08.2019 - 11.2022

Researcher

Senior Project Independent Study
09.2018 - 06.2019

Facility Supervisor

National Youth Congress
09.2016 - 02.2017

Associate of Arts - General Studies

Prince George's Community College

High School Diploma -

Wakefield High School

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