Micaela Yost
Pensacola,FL
Summary
Results-driven logistics professional prepared for demands of dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations to enhance overall efficiency. Focused on team collaboration and achieving results, known for adaptability and reliability in meeting changing needs.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
NFI
09.2022 - Current
- Schedule driver’s daily routes
- Communicate with drivers to inform them of their schedule, any changes, and if there are any problems
- Planned holiday events
- Prepare and collect payroll for all employees
- Record and track tractor and trailer repairs and maintenance
- Tracked orders and notified customers of status or potential delays.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Reduced delivery times to customers by optimizing route planning and scheduling.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Built and established relationships with staff and vendors.
Office Manager
Wiltshire Welding
01.2020 - 01.2023
- Receive incoming calls and schedule estimates and work
- Managed all social media marketing
- Schedule estimates and plan workload
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced workplace accidents by conducting regular safety training sessions and equipment inspections.
- Supervised ongoing daily production phases.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Insurance Sales Producer
Allstate
01.2020 - 09.2022
- Educated customers on various insurance products, empowering them to make informed decisions regarding their policies.
- Achieved consistent sales targets by utilizing effective prospecting techniques and maintaining a strong pipeline of potential clients.
- Enhanced client satisfaction by providing customized insurance solutions tailored to individual needs.
- Organized and maintained accurate client records, ensuring quick access to essential information for enhanced efficiency in sales and service delivery.
- Developed strong relationships with clients, ensuring trust and loyalty for long-term business engagements.
- Boosted company revenue by identifying and pursuing new business opportunities in the insurance market.
- Expanded clientele base through targeted marketing campaigns and networking events, increasing brand visibility in the market.
- Assisted in training new hires, sharing industry knowledge and best practices to accelerate their learning curve and enable seamless integration into the team.
Education
Patient care technician certification - Nursing
James Rumsey Tech
Martinsburg, WV01.2015
High School Diploma -
Hedgesville High School
Hedgesville, WV01.2015
Skills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Invoicing and shipping documentation
- Transportation Planning
- Transportation Management
- Scheduling Coordination
- Driver Scheduling
- Inventory Management
- Client Relations
- Fleet Management
Timeline
Logistics Coordinator
NFI
09.2022 - Current
Office Manager
Wiltshire Welding
01.2020 - 01.2023
Insurance Sales Producer
Allstate
01.2020 - 09.2022
Patient care technician certification - Nursing
James Rumsey Tech
High School Diploma -
Hedgesville High School
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