MICAELA S. WATKINS
Dallas,TX
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, financial analysis and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
12
12
years of professional experience
Work History
Commercial Supervisor
Ray Tax Group
Crowley, TX
01.2024 - Current
- Analyzing clients' property taxes and interpreting relevant financial documents to provide informed advice and support to team and clients
- Addressing client questions and concerns promptly and effectively, ensuring their satisfaction
- Actively seeking out potential clients and facilitating the process of integrating them into the company's services
- Overseeing the billing process to ensure accuracy and timeliness
Host
Pappa's Bros. Steakhouse
Dallas, TX
10.2023 - Current
- Manage dining room layout to maximize efficiency of staff members.
- Assist servers in seating guests by escorting them to their tables.
- Serve as point-of-contact for resolving guest complaints or special requests.
- Provide excellent customer service by anticipating customer needs.
- Contribute to team efforts by accomplishing related tasks as needed.
Client Liaison/ Area Manager
Linebarger Goggan Blair & Sampson, LLP
Dallas, TX
07.2017 - 03.2023
- Conducted Tax Roll Analysis research to facilitate the collection of delinquent ad valorem taxes for local governmental agencies
- Established and maintained strong relationships with state and local government officials and stakeholders to foster positive client relationship management
- Liaised between the firm and local municipalities regarding government receivables, Public Improvement Districts (PIDs), community outreach, and Legislative updates
- Partnered with City Staff of local municipalities for the implementation of various community and ad valorem projects.
Business Personal Property Appraiser
Freeport Commerce Specialist
Dallas, TX
03.2013 - 07.2017
- Employed data gathering techniques and market analysis to outline project parameters and determine optimal methods to perform personal property appraisals for Dallas County businesses
- Solved complex appraisal problems using recognized appraisal methodology
- Ensured the compliance of state laws and codes
- Managed and trained new appraisers; maintained client engagement throughout the appraisal year
- Performed valuation analysis using geographic information systems (GIS) data and theory to determine applicable property tax comparables.
Legal Assistant
Keane, Fowler, & Donohue
Dallas, TX
02.2012 - 03.2013
- Drafted correspondence, discovery, discovery responses, mediation and arbitration briefs, pleadings, motions, and reports
- Maintained extensive document organization, management and review
- Acted as liaison between attorney and clients, carriers, experts, witnesses and other counsel
- Conducted research, both manually and electronically, as needed.
Education
Master of Public Administration -
University of Texas at Arlington
05.2023
Bachelor of Arts in Political Science -
Southern Methodist University
05.2011
Comparative Empires and International Affairs -
University College at Oxford University
Skills
- Project Management
- Financial Analysis
- Budget Development
- Contract Negotiation
- Data Analytics
- Government Relations
- Exemplary Communication
- Customer Service-Oriented
- Microsoft Office
- Strategic Planning
- Problem Solving
- Leadership
Complementary Experience
- North Texas Chapter; Immediate Past President Texas Association of Assessing Officers
- Class of 2022 Cohort Leadership Southwest
- 2017 LeadingEdge Cohort Leadership Fort Worth
- Board of Directors; Former Director, Treasurer Rowlett Chamber of Commerce
- Board of Directors; Former Board Shadow SafeHaven of Tarrant County
- Provide excellent client service to multi-state companies with property tax compliance
- Evaluate information presented on property tax returns before, during, and after preparation
- Assist in property tax bill payment and return preparation using Property Tax Management Services (PTMS)
- Review assessment notices to identify any discrepancies
- A minimum of three years of experience in personal property tax compliance preparing property tax returns, bill payments, and valuation notices using PTMS
- Bachelor's degree or J.D., LL.M. in taxation, or Master's in Taxation (MST) from an accredited college/university in Accounting, Finance, and/or Real Estate, CMI (Certified Member of the Institute for Professionals in Taxation)
- Experience with various other taxes and their impact on property tax
- Strong knowledge of the development, planning, and execution related to property tax
Accomplishments
North Texas Chapter; Past President
Texas Association of Assessing Officers
Class of 2022 Cohort
Leadership Southwest
Class of 2017 LeadingEdge Cohort
Leadership Fort Worth
Board of Directors; Former Board Shadow SafeHaven of Tarrant County
Timeline
Commercial Supervisor
Ray Tax Group
01.2024 - Current
Host
Pappa's Bros. Steakhouse
10.2023 - Current
Client Liaison/ Area Manager
Linebarger Goggan Blair & Sampson, LLP
07.2017 - 03.2023
Business Personal Property Appraiser
Freeport Commerce Specialist
03.2013 - 07.2017
Legal Assistant
Keane, Fowler, & Donohue
02.2012 - 03.2013
Master of Public Administration -
University of Texas at Arlington
Bachelor of Arts in Political Science -
Southern Methodist University
Comparative Empires and International Affairs -
University College at Oxford University