Micah Acosta
Lemon Grove,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Kitchen Staff Member
VA Hospital
02.2024 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Learned other teammates' work tasks to train as backup.
Janitorial Worker
PSI
02.2023 - 02.2024
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in Hospital by vacuuming, cleaning windows, and dusting.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Food and Beverage Ambassador
Seaworld
06.2022 - 09.2022
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted incoming customers and provided reliable, friendly customer service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Worked well with teammates and accepted coaching from management team.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Education
High School Diploma -
Mt. Miguel High School
Spring Valley, CA06.2023
Skills
- Food Preparation
- Organization and Cleanliness
- Cleaning and sanitizing
- Safe Food Handling
- Customer Engagement
- Customer Service
Timeline
Kitchen Staff Member
VA Hospital
02.2024 - Current
Janitorial Worker
PSI
02.2023 - 02.2024
Food and Beverage Ambassador
Seaworld
06.2022 - 09.2022
High School Diploma -
Mt. Miguel High School