Micah Baray
Woodstock,GA
Summary
Adept at customer relationship management and package handling, I excelled in fast-paced environments at companies like Mister Carwash, enhancing customer satisfaction and streamlining operations. My proven sales approaches and effective time management skills contributed to a positive and efficient team dynamic, demonstrating a consistent professional commitment and a knack for exceeding targets.
Overview
3
3
years of professional experience
Work History
GSS
Mister Carwash
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier
Buffalo Luke's
11.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Server
Bent Tree LLC
06.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Driver's Helper
UPS
11.2021 - 01.2022
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Displayed very good communication and customer service skills.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Education
Transcript -
Time4learning
Online06-2021
Skills
- Customer Relationship Management
- Consistent Professional Commitment
- Package handling
- Customer assistance
- Effective Time Management
- Patience and empathy
- Professional appearance
- Deadline Adherence Skills
- Team collaboration
- Proven Sales Approaches
- Written and verbal communication
Timeline
GSS
Mister Carwash
07.2023 - Current
Cashier
Buffalo Luke's
11.2022 - 05.2023
Server
Bent Tree LLC
06.2022 - 08.2022
Driver's Helper
UPS
11.2021 - 01.2022
Transcript -
Time4learning
Similar Profiles
Michael PappanMichael Pappan
Guest Service Specialist at Mister CarWashGuest Service Specialist at Mister CarWash
Kelly ColbertKelly Colbert
Mister Carwash Representative at Mister CarwashMister Carwash Representative at Mister Carwash
Jose PastranaJose Pastrana
Regional Manager at Mister CarwashRegional Manager at Mister Carwash