Micah Barnes
Crew Chief
Albuquerque,NM
Summary
Controlled Crew Chief with 3 years of experience overseeing aircraft maintenance and repair activities. Adept at repairing components, hydraulics, pneumatics, mechanical, avionics, electrical and electronic systems. Working various shifts with limited direction. Organized and efficient with providing technical and safety leadership, guidance and mentorship to crew members.
Overview
5
5
years of professional experience
Work History
Crew Chief
Air Force
Albuquerque, NM
12.2020 - Current
- Managed daily operations of team members to ensure efficient and successful completion of tasks.
- Performed regular maintenance on aircrafts, engines, and other equipment.
- Ensured all safety protocols were followed in accordance with FAA regulations.
- Trained new personnel on proper procedures for aircraft operations.
- Inspected parts and components prior to installation or use.
- Analyzed data from engine performance tests and recorded results in log books.
- Provided technical guidance to crew members during pre-flight inspections and post-flight debriefings.
- Maintained accurate records of aircraft repairs, modifications, service bulletins, and logbook entries.
- Assisted in the development of training materials for crew members.
- Resolved customer complaints regarding aircraft operation or maintenance issues.
- Supervised ground support activities such as fueling, cleaning, cargo loading and unloading.
- Reviewed operational checklists with pilots prior to takeoffs and landings.
- Coordinated with vendors to procure necessary parts or supplies needed for repair work.
- Created reports summarizing completed maintenance activities on a weekly basis.
- Coordinated with crew to increase task productivity and communication.
- Followed and supervised work practices to support safety and risk management guidelines.
- Maintained team flexibility by teaching members all key roles.
- Removed, disassembled, inspected, repaired and reinstalled parts and assemblies on aircrafts.
- Inspected components before installation or usage to verify cleanliness and serviceability.
Public Safety Officer
Albuquerque Balloon fiesta
Albuquerque, NM
09.2023 - 10.2023
- Patrolled parking lots to ensure that vehicles were parked properly and that no unauthorized persons were present.
- Prepared detailed incident reports following investigations.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Enforced university policies pertaining to vehicle registration violations and noise disturbances.
- Monitored traffic flow on campus, providing directions and responding to emergency situations as needed.
- Provided security services for special events and responded to incidents involving alcohol or drugs.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
- Investigated suspicious activities, disturbances, thefts, or other criminal activity.
- Conducted regular patrols of designated areas within the campus community.
Customer Service Representative
Lowes Home Improvment
Indianapolis, IN
02.2019 - 11.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Fairhaven Academy
Indianapolis, IN03.2019
Some College (No Degree) - Paramedic Science
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Aircraft Inspections
- Jet Engine Mechanical Systems
- Aircraft Service
- Parts Replacement
- Team Development
- Routine Inspections
- Safety Inspection
- Training and Mentoring
- Mechanical Troubleshooting
- Secret Security Clearance
- Data Entry
- Inbound and Outbound Calling
- Complaint Resolution
- Product Knowledge
- Data Collection
- Safety Regulations
- Works Well Under Pressure
- Emergency Readiness and Response
- Teamwork and Loyalty
- Reviewing Records
- Training Expertise
- Force Protection
- Coordinating Training
- Weapons knowledge
Timeline
Public Safety Officer
Albuquerque Balloon fiesta
09.2023 - 10.2023
Crew Chief
Air Force
12.2020 - Current
Customer Service Representative
Lowes Home Improvment
02.2019 - 11.2020
High School Diploma -
Fairhaven Academy
Some College (No Degree) - Paramedic Science
Ivy Tech Community College of Indiana