Micah Benson
San Diego,USA
Summary
Dynamic Clinical Supervisor with extensive experience at Kaiser Permanente San Diego Medical Center, excelling in operational management and multidisciplinary collaboration. Proven track record in elevating team performance and enhancing patient care processes, while mentoring staff and driving continuous improvement initiatives. Certified Emergency Nurse (CEN) dedicated to fostering a patient-first culture.
Overview
9
9
years of professional experience
Work History
UBT Management Co-lead
Kaiser Permanente San Diego Medical Center
San Diego, USA
12.2023 - Current
- As the Unit-Based Team (UBT) Management Co-Lead, dynamically transformed engagement across the entire department by fostering a culture of collaboration, effective communication, and accountability.
- Successfully led numerous impactful initiatives, including streamlining departmental workflows, enhancing employee recognition programs, and optimizing patient care processes.
- Through proactive leadership and dedicated mentorship, significantly elevated overall team performance, advancing the UBT from Level 1 status to Level 5, reflecting sustained excellence and operational effectiveness.
- Efforts substantially improved morale, strengthened teamwork, and established a lasting culture of continuous improvement throughout the department.
Clinical Supervisor – Emergency Department
Kaiser Permanente San Diego Medical Center
San Diego, USA
11.2023 - Current
- Clinical Supervisor overseeing operations in a 51-bed emergency department, ensuring high-quality, patient-centered care.
- Lead a multidisciplinary team to coordinate patient flow and facilitate efficient treatment of acute and critical conditions.
- Ensures compliance with protocols and safety standards while fostering continuous improvement.
- Acts as the primary point of contact for operational issues, optimizing staffing and resource allocation.
- Mentors nursing staff and collaborates with leadership to implement protocols, streamline processes, and enhance patient throughput, maintaining a patient-first approach.
Staff Nurse – Emergency Department
Kaiser Permanente San Diego Medical Center & Zion Medical Center
San Diego, USA
01.2020 - 11.2023
- Relief Charge for 2 years - Overseeing the operations of a full-service emergency department, including staffing, shift metrics, daily operational huddles, and patient care.
- Assisted physicians in facilitating department flow and collaborating effectively with nursing and ancillary staff.
- Scheduling Committee for 2 years – Balancing and maintaining scheduling for UNAC nurses according to labor-partnership guidelines and contract.
Staff Nurse – Emergency Department
Scripps Mercy in Hillcrest
Hillcrest, USA
10.2019 - 12.2019
- Company Overview: Level 1 Trauma, 523 hospital beds, Epic charting system.
- Level 1 Trauma, 523 hospital beds, Epic charting system.
Travel Nurse - Emergency Department
Cape Cod Hospital
Hyannis, USA
06.2019 - 09.2019
- Company Overview: Level III Trauma, 283 hospital beds, 72 ER beds.
- Level III Trauma, 283 hospital beds, 72 ER beds.
Staff Nurse – Emergency Department
Methodist Dallas Medical Center
Dallas, USA
12.2015 - 06.2019
- Company Overview: Level I Trauma, Magnet recognized facility, Comprehensive Stroke Center, 585 hospital beds, 59 ER beds, Epic charting system.
- Preceptor - new grad nurses, students, new employees.
- Co-chair of the Patient Experience Committee.
- Level I Trauma, Magnet recognized facility, Comprehensive Stroke Center, 585 hospital beds, 59 ER beds, Epic charting system.
Education
Bachelor of Science - Nursing
University of Texas
Arlington05.2016
Skills
- Certified Emergency Nurse (CEN)
- Staff mentoring
- Patient relations
- Multidisciplinary collaboration
- Operational management
- Process improvements
Timeline
UBT Management Co-lead
Kaiser Permanente San Diego Medical Center
12.2023 - Current
Clinical Supervisor – Emergency Department
Kaiser Permanente San Diego Medical Center
11.2023 - Current
Staff Nurse – Emergency Department
Kaiser Permanente San Diego Medical Center & Zion Medical Center
01.2020 - 11.2023
Staff Nurse – Emergency Department
Scripps Mercy in Hillcrest
10.2019 - 12.2019
Travel Nurse - Emergency Department
Cape Cod Hospital
06.2019 - 09.2019
Staff Nurse – Emergency Department
Methodist Dallas Medical Center
12.2015 - 06.2019
Bachelor of Science - Nursing
University of Texas
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