Micah Cooper
Chicago,IL
Summary
Personable Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
8
8
years of professional experience
Work History
Case Manager
CCSI Case Coordination, LLC
08.2023 - Current
- Administration of the appropriate intake form and appropriate web site checks according to funding sources rules and regulations
- Complete Initial and Redetermination Assessments in their home for individuals over the age of 60 and link them to the appropriate services
- Maintaining case records, including documentation of assessment and all referrals and follow-up
- Conduct a 5 month & 9-month home visits to review the current Person-Centered Plan of Care and the required documentation and communication with the respective Case Manager
- Maintain effective working relationships with provider agencies, hospitals and long-term care facilities
- Documented provision of training on Illinois Department on Aging and Area Agency on Aging policies, procedures, and case management techniques
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Improved client engagement by implementing user-friendly appointment scheduling system.
Youth Leader
Boys and Girls Club
06.2016 - 08.2022
- Developed opportunities for positive interactions between students and staff (manners, table etiquette, problem solving techniques)
- Maintained a safe physical environment (indoors and outdoors)
- Participated in approximately 2 monthly field trips with campers (Shedd Aquarium, Field Museum, etc)
- Created learning exercises for students to maintain educational teachings throughout the course of the summer
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
- Introduced students to positive and creative outlets such as drawing and poetry
- Taught positive interactions between students and others by creatively introducing manners, table etiquette, and problem-solving techniques
- Counseled students regarding educational issues such as truancy, study habits and career planning
- Assisted in organizing educational and recreational activities, promoting a positive environment for personal growth.
Education
Bachelor of Science - Cognitive Psychology
Western Illinois University
Macomb, IL08.2023
Skills
Case Documentation
- Excellent communication abilities
- Data Collection
- Active listening strengths
- Client Needs Assessments
- Interpersonal Skills
Affiliations
- America Reads, 2019, 2023, a college volunteer opportunity Student Volunteer Organized engaging bonding events and daily learning activities Volunteered at a local elementary school bi-weekly Provided tutoring for students in grades 1 through 5 Helped to increase reading proficiency and social skills Thoroughly studied and prepared students for end-of-year testing examinations, ensuring comprehensive academic support
Timeline
Case Manager
CCSI Case Coordination, LLC
08.2023 - Current
Youth Leader
Boys and Girls Club
06.2016 - 08.2022
Bachelor of Science - Cognitive Psychology
Western Illinois University
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