Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Micah Cooper

Chicago,IL

Summary

Personable Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

8
8
years of professional experience

Work History

Case Manager

CCSI Case Coordination, LLC
2023.08 - Current
  • Administration of the appropriate intake form and appropriate web site checks according to funding sources rules and regulations
  • Complete Initial and Redetermination Assessments in their home for individuals over the age of 60 and link them to the appropriate services
  • Maintaining case records, including documentation of assessment and all referrals and follow-up
  • Conduct a 5 month & 9-month home visits to review the current Person-Centered Plan of Care and the required documentation and communication with the respective Case Manager
  • Maintain effective working relationships with provider agencies, hospitals and long-term care facilities
  • Documented provision of training on Illinois Department on Aging and Area Agency on Aging policies, procedures, and case management techniques
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Improved client engagement by implementing user-friendly appointment scheduling system.

Youth Leader

Boys and Girls Club
2016.06 - 2022.08
  • Developed opportunities for positive interactions between students and staff (manners, table etiquette, problem solving techniques)
  • Maintained a safe physical environment (indoors and outdoors)
  • Participated in approximately 2 monthly field trips with campers (Shedd Aquarium, Field Museum, etc)
  • Created learning exercises for students to maintain educational teachings throughout the course of the summer
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
  • Introduced students to positive and creative outlets such as drawing and poetry
  • Taught positive interactions between students and others by creatively introducing manners, table etiquette, and problem-solving techniques
  • Counseled students regarding educational issues such as truancy, study habits and career planning
  • Assisted in organizing educational and recreational activities, promoting a positive environment for personal growth.

Education

Bachelor of Science - Cognitive Psychology

Western Illinois University
Macomb, IL
08.2023

Skills

Case Documentation

  • Excellent communication abilities
  • Data Collection
  • Active listening strengths
  • Client Needs Assessments
  • Interpersonal Skills

Affiliations

  • America Reads, 2019, 2023, a college volunteer opportunity Student Volunteer Organized engaging bonding events and daily learning activities Volunteered at a local elementary school bi-weekly Provided tutoring for students in grades 1 through 5 Helped to increase reading proficiency and social skills Thoroughly studied and prepared students for end-of-year testing examinations, ensuring comprehensive academic support

Timeline

Case Manager

CCSI Case Coordination, LLC
2023.08 - Current

Youth Leader

Boys and Girls Club
2016.06 - 2022.08

Bachelor of Science - Cognitive Psychology

Western Illinois University
Micah Cooper