Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Micah Crawford

Milford,KS

Summary

Hard working, customer service oriented,skilled in employee retention, budget management, and face to face communication as well as telephone acumen and general public relations building long term relationships with customers, distributors, and employees.

Overview

12
12
years of professional experience

Work History

Driver

G&B Transportation
Junction City, Kansas
11.2023 - 08.2026

Executed digital schedule to transport individuals from homes to medical centers across Kansas.

  • Navigated routes efficiently to ensure timely deliveries across service areas.
  • Inspected vehicles regularly for maintenance and safety compliance before trips.
  • Assisted in loading and unloading cargo to optimize transport processes.

Salesperson

Furniture Warehouse
Manhattan, Ks
07.2021 - 06.2023
  • Showcased product features and benefits to improve customer understanding and facilitate informed purchasing decisions.
  • Guided customers in selecting furniture that fits their style and budget, enhancing their shopping experience.
  • Processed personal information into credit sources to identify suitable financing options for customers.
  • Coordinated delivery schedules to optimize efficiency and meet customer needs. according to efficiency and availability.

Customer Service

The Appliance Center
Salina, Kansas
07.2014 - 02.2021
  • Assisted Customers in selecting appliances.
  • Ordered products both online and through telephone communications.
  • Assisted in hiring, training and managing delivery drivers.
  • Maintained inventory through both digital and manual accounting processes.
  • Various IT services for the business including hardware installation and software management.

Education

Horton High School
Horton, KS

Skills

  • Route navigation
  • Safety compliance
  • Digital scheduling
  • Appointment scheduling
  • Order processing
  • Inventory management
  • Database management
  • Customer relationship management
  • Verbal and written communication
  • Conflict resolution
  • Staff development
  • Strategic planning
  • Processes and procedures
  • Business management
  • Punctual and reliable

References

References available upon request.

Timeline

Driver

G&B Transportation
11.2023 - 08.2026

Salesperson

Furniture Warehouse
07.2021 - 06.2023

Customer Service

The Appliance Center
07.2014 - 02.2021

Horton High School
Micah Crawford