Micah Davis
Quincy,IL
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.
Overview
13
13
years of professional experience
Work History
Senior Claims Tech
Blue Cross and Blue Shield
Quincy , IL
08.2022 - Current
- Processed Behavioral Health claims in a timely manner
- Tracked pended claims to be accurately released in timely manner
- Developed strategies to reduce processing time
- Performed quality control checks on all claims before finalizing
- Conducted documented research
- Calculated benefit payments based on policy terms, coverage limits, and regulations.
Certified Nursing Assistant
Illinois Veterans Home
Quincy, IL
12.2018 - 08.2022
- Assist residents with activities of daily life such as assisting with eating, bathing, dressing, grooming, and cleansing.
- Answered call lights in a timely manner
- Assisted with resident transfers; to and from bed, recliner, or wheelchair, sitting and standing positions
- Used a maxi and sit-to-stand lifts when needed
- Turned and repositioned residents when needed
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate and report to nurse any changes or unusual findings
- Discussed issues, such as, death and dying in a compassionate manner with loved ones
- Conducted Range of Motion
- Developed personable relations with residents
- Documented care and progress of residents
- Followed HIPAA protocols.
Certified Nursing Assistant
Good Samaritan Nursing Home
Quincy, IL
03.2014 - 12.2018
- Assist residents with activities of daily life such as assisting with eating, bathing, dressing, grooming, and cleansing.
- Answered call lights in a timely manner
- Assisted with resident transfers; to and from bed, recliner, or wheelchair, sitting and standing positions
- Used a maxi and sit-to-stand lifts when needed
- Turned and repositioned residents when needed
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate and report to nurse any changes or unusual findings
- Discussed issues, such as, death and dying in a compassionate manner with loved ones
- Conducted Range of Motion
- Developed personable relations with residents
- Documented care and progress of residents
- Followed HIPAA protocols.
Non-Certified Nursing Assistant
Good Samaritan Nursing Home
Quincy, IL
10.2013 - 03.2014
- Developed personable relations with residents
- Cleaned and restocked rooms
- Served meals and snacks
- Passed linens and ice water, and made beds
- Assisted residents on appointments
Cashier
Jiffy Stop
Quincy, IL
06.2011 - 12.2013
- Accepted cash and credit card payments, issued receipts and provided change using cash register
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Used suggestive selling techniques to promote add-on sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
CNA - Nursing
John Wood Community College
Quincy, IL03-2014
High School Diploma -
Quincy Senior High School
Quincy, IL05-2011
Skills
- Professionalism
- Adaptability
- Excellent Communication
- Teamwork and Leadership
- Multitasking
- Sorting and Organizational Skills
- Attention to Detail
- Problem-Solving Abilities
- Goal Setting and Time Management
- Medical Terminology Knowledge
- MS Office and Computer Skills
- Patient Relations and Focused Care
- Charting and Patient Assessments
- Vital Sign Monitoring
- Behavior Redirection
- Patient Care and Safety
- HIPAA
Timeline
Senior Claims Tech
Blue Cross and Blue Shield
08.2022 - Current
Certified Nursing Assistant
Illinois Veterans Home
12.2018 - 08.2022
Certified Nursing Assistant
Good Samaritan Nursing Home
03.2014 - 12.2018
Non-Certified Nursing Assistant
Good Samaritan Nursing Home
10.2013 - 03.2014
Cashier
Jiffy Stop
06.2011 - 12.2013
CNA - Nursing
John Wood Community College
High School Diploma -
Quincy Senior High School