Micah J. Desmangles
Orlando,FL
Summary
Dynamic and detail-oriented professional with extensive experience in photography, videography, customer service, and technical support. Proven track record in providing exceptional service, managing projects, and working efficiently in fast-paced environments. Skilled in promoting businesses through social media, enhancing multimedia content, and assisting clients with technical issues. Adept at working under pressure and multitasking to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Back of House Staff
Panda Express
Orlando, FL
02.2024 - Current
- Prepared and cooked menu items according to company standards and recipes
- Ensured cleanliness and organization of the kitchen area
- Managed inventory and restocked supplies as needed
- Collaborated with front-of-house staff to ensure timely service
- Adhered to all health and safety regulations to maintain a safe work environment
- Assisted in training new kitchen staff on proper food handling and preparation techniques
- Maintained high standards of food quality and presentation.
Freelance Photographer & Videographer Assistant
2TONE MEDIA & CONSULTING GROUP LLC
Orlando, FL
10.2018 - Current
- Provided quality photography services and assisted the main photographer
- Scheduled and managed client appointments
- Promoted the company on social media platforms
- Enhanced images and videos, uploading them to cloud servers
- Assisted clients with audio and video equipment issues
- Maintained detailed customer and order records.
Hostess
Peach Valley Southern Restaurant
Orlando, FL
09.2023 - 11.2023
- Greeted and welcomed guests upon arrival, ensuring a positive first impression
- Managed reservations and efficiently organized seating arrangements
- Coordinated with the waitstaff to ensure smooth operations and timely service
- Addressed guest inquiries and resolved any issues to ensure customer satisfaction
- Assisted in maintaining cleanliness and organization of the front-of-house area
- Monitored dining area to assess dining flow and make adjustments as necessary
- Contributed to a team-oriented environment and upheld high standards of service.
Damage Assessment 3D Analyzer
VTS Tours LLC
Orlando, FL
01.2023 - 01.2023
- Assisted FEMA in damage control for Hurricane Ian
- Managed photo shoots and organized photo databases.
- Captured data via theta 360 camera as long
Valet Attendant
Vicente Bungalows
Sunset Blvd, CA
03.2023 - 10.2023
- Welcomed guests and managed vehicle parking and retrieval
- Addressed customer issues and maintained worksite cleanliness.
Baggage Handler
SP Plus Corporation
Orlando, FL
05.2022 - 02.2023
- Handled baggage and cargo transfers for airline passengers
- Ensured compliance with airport security and safety regulations
- Provided exceptional customer service to travelers.
Light Show Coordinator
Double Oak Shows
Florida Mall, Orlando
11.2021 - 12.2021
- Coordinated production operations and supervised staff
- Managed meetings and ensured compliance with production objectives.
Patient Care Advocate
Accredo Specialty Pharmacy
Orlando, FL
09.2019 - 01.2020
- Guided patients through the healthcare system
- Provided care for patients with chronic health conditions
- Reviewed patient accounts and assisted with scheduling and payments.
Granite Tech/Customer Service Sales Associate
Ultimate Granite Solutions
Orlando, FL
05.2018 - 08.2019
- Managed granite inventory and handled client orders
- Assisted clients with accurate measurements and granite handling.
Education
Associates in Art & Entertainment -
Valencia
Orlando, FLHigh School Diploma -
Accelerated East High School
Orlando, FLSkills
- Experienced in fast-paced retail and commercial environments
- Proficient in customer service and technical support
- Skilled in photography, videography, and multimedia content enhancement
- Strong organizational and multitasking abilities
- Detail-oriented with excellent project management skills
- Proficient in data entry and Microsoft Office Suite
- Capable of driving sales through effective promotions and merchandising
- Ability to create exceptional customer experiences through engagement and service
References
Available upon request
Timeline
Back of House Staff
Panda Express
02.2024 - Current
Hostess
Peach Valley Southern Restaurant
09.2023 - 11.2023
Valet Attendant
Vicente Bungalows
03.2023 - 10.2023
Damage Assessment 3D Analyzer
VTS Tours LLC
01.2023 - 01.2023
Baggage Handler
SP Plus Corporation
05.2022 - 02.2023
Light Show Coordinator
Double Oak Shows
11.2021 - 12.2021
Patient Care Advocate
Accredo Specialty Pharmacy
09.2019 - 01.2020
Freelance Photographer & Videographer Assistant
2TONE MEDIA & CONSULTING GROUP LLC
10.2018 - Current
Granite Tech/Customer Service Sales Associate
Ultimate Granite Solutions
05.2018 - 08.2019
Associates in Art & Entertainment -
Valencia
High School Diploma -
Accelerated East High School
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