Micah Dominguez
Summary
Dynamic Campaign Manager with a proven track record at Millennium Events Management, excelling in team coordination and compliance. Demonstrated ability to exceed sales targets through effective community engagement and a positive demeanor. Skilled in cash handling and food safety, adept at fostering professional appearances and driving customer satisfaction. Achieved significant sales growth through innovative marketing strategies.
Overview
5
5
years of professional experience
Work History
Campaign Manager
Millennium Events Management
05.2024 - 08.2024
- Specialized as a Sales Associate at Costco, promoting and selling home improvement products.
- Consistently exceeded sales targets through exceptional customer engagement and product knowledge.
- Oversaw sales strategies and coordinated promotional campaigns to enhance product visibility.
- Trained and mentored new team members to improve team performance.
- Drove sales growth through effective marketing initiatives and customer-focused strategies.
Cafe Attendant
Gateway Church Gatewaypeople.com
07.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
- Participated in staff training sessions, gaining valuable knowledge on cafe operations and customer service techniques.
- Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Operated cash register accurately, maintaining responsibility for proper handling of financial transactions.
- Actively contributed to a positive work environment by fostering collaboration among team members.
- Produced food and drink products adhering to company quality and quantity standards.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Received consistently positive feedback from customers on attentive service and product knowledge.
- Reduced wait times for customers by quickly processing orders and payments with accuracy.
- Adhered to food safety regulations, ensuring all products were stored at correct temperatures and handled appropriately during preparation.
- Replenished products daily for optimal freshness and visibility.
Front of House Attendant
Chick-fil-A
01.2020 - 01.2022
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make catering reservations and take orders.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing their needs.
- Collaborated with other team members to maintain a clean, organized, and welcoming environment.
- Remembered, recited and promoted variety of menu items.
- Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained.
- Demonstrated adaptability skills when adjusting schedules according to unexpected changes in guest numbers or special events.
- Handled cash transactions accurately while maintaining proper cash handling procedures.
- Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
Education
Bachelor of Science - Business Administration And Management
Colorado Christian University
Denver, CO12-2026
Skills
- Compliance
- Community Engagement
- Schedule Management
- Cleanliness standards
- Adaptable mindset
- Professional Appearance
- Positive demeanor
- Team Coordination
- Cash handling proficiency
- Food safety knowledge
- Fast pace working
- Quick learner
Timeline
Campaign Manager
Millennium Events Management
05.2024 - 08.2024
Cafe Attendant
Gateway Church Gatewaypeople.com
07.2023 - 04.2024
Front of House Attendant
Chick-fil-A
01.2020 - 01.2022
Bachelor of Science - Business Administration And Management
Colorado Christian University
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