Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Micah Edwards

Melbourne Beach,Florida

Summary

Born and raised in Melbourne Beach, I am a student at the MUMA College of Business at the University of South Florida, on a Finance track. I have extensive experience in customer service and employee training at Sundaes on the Beach Ice Cream Shop. Proven ability to manage inventory effectively while fostering team collaboration. Skilled in understanding customer behaviors, ensuring a positive restaurant experience, and training new hires to excel in their roles. Committed to delivering exceptional results in all types of environments.

Overview

5
5
years of professional experience

Work History

Surf Camp Instructor

Marcus Horschel (Island Watercraft Rentals)
Cocoa Beach, FL
06.2020 - Current
  • Safely and effectively taught young kids how to surf while at summer surf camp. I have worked in these camps since 2020.
  • Monitored camper behavior during camps to ensure safety at all times.
  • I handled all types of children and learned how to deal with almost every type of situation they could put me in, whether it be screaming and crying in fear of the ocean or having to stay with them for hours after camp ended because their parents weren't able to pick them up on time.
  • I taught the kids the ways of the water, including things like ocean safety, what lifeguard flags mean, how to escape dangerous rip currents, etc.

Ice Cream Shop Assistant Manager

Nadja Santos (Sundaes on the Beach)
Melbourne Beach, Florida
09.2021 - 08.2024
  • Performed opening and closing procedures for the store, including counting money in cash drawers at the start and end of shifts.
  • Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
  • Processed sales transactions at the cash register accurately and efficiently.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of store layout to assist customers in locating products.
  • Trained every single new employee from the time of July 2022 to August 2024, ensuring each new hire was comfortably being trained in a comprehensive and efficient way in order for them to hit the ground running when it came time for them to work shifts.

Education

Bachelor of Arts -

University of South Florida
Tampa, FL
04-2028

Skills

  • Customer service
  • Inventory management
  • Employee training
  • Team collaboration
  • Effective communication
  • Understanding customers and their behaviors
  • Time management
  • Sales transactions

Accomplishments

  • 2-year captain of Melbourne Highschool Lacrosse team
  • Melbourne Highschool varsity golf
  • Born and raised local of Melbourne Beach
  • 3.9 GPA From Melbourne Highschool with multiple AP classes and countless honors courses
  • Current student at the MUMA College of Business at the University of South Florida on a Finance track

Affiliations

  • Surfing
  • Catch and release fishermen
  • Golf
  • Boating
  • Family time
  • Hiking
  • Exploring

Timeline

Ice Cream Shop Assistant Manager

Nadja Santos (Sundaes on the Beach)
09.2021 - 08.2024

Surf Camp Instructor

Marcus Horschel (Island Watercraft Rentals)
06.2020 - Current

Bachelor of Arts -

University of South Florida

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Micah Edwards