MICAH ENGLISH
Arlington,TX
Summary
Marine Corps veteran with ten years of experience in the field of logistics and a Bachelor's degree in Emergency and Disaster Management and currently pursuing a Master's degree in Emergency and Disaster Management. Planned and maintained accountability of large movements of personnel and supplies and coordinated and led multiple evacuation control center operations. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
16
16
years of professional experience
Work History
Kennel Resort Attendant
Resort For Pets At Eagle Mountain Lake
10.2023 - Current
- Improved pet well-being by providing exceptional care, including feeding, grooming, and ensuring a clean environment.
- Enhanced customer satisfaction by maintaining detailed records of pets'' medical histories, dietary needs, and preferences.
- Ensured the safety of all animals by closely monitoring their behavior and health throughout their stay.
- Provided excellent customer service through timely communication with pet owners about their pets'' progress and any concerns.
- Contributed to a positive work environment by collaborating with fellow team members to coordinate daily tasks and maintain efficiency.
Play Specialist
Pomona Pet Services
06.2022 - 04.2023
- Managed the safety and wellbeing of over 40 dogs at a time on a routine basis
- Kept cages, kennels, play yards and grooming areas neat and clean
- Exercised animals regularly with walks and rigorous play activities
- Monitored animals for behavioral problems and signs of disease, illness or injury and communicated concerns to owners
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets
- Communicated professionally with pet owners via phone, email and text
- Washed, trimmed and brushed animals to maintain good grooming standards
Property Manager/Office Staff Assistant
Bureau of Reclamation
07.2020 - 10.2021
- Responsible for operation and maintenance of all vehicles, dispatching CCAO (Columbia Cascades Area Office) pool vehicles and arranging for commercial service and repair work
- Reviewed procedures in order to develop and recommend new or revised standards and practices to supervisors
- Coordinated multiple phases of property management, which included repair, rehabilitation, inventories, donations, sales, abandonment and destruction of property
- Acted as liaison between federal, state, local and civilian agencies in order to facilitate proper transfer of property assets
- Maintained all accountable property inventories in FBMS (Financial and Business Management System) to assist with inventory, identification, documentation, budgeting, depreciation, replacement, cost analysis and financial decision making
- Ensured annual and special inventories are completed
- Prepared monthly mileage reports of vehicle utilization, dates of inspections and miscellaneous information and input data into computer
Volunteer
Paws4People Foundation
04.2019 - 01.2020
- Supervised the feeding, cleanliness, training, social growth and overall health of future service animals, often being the sole steward of up to 18 puppies at a time between the ages of 5 weeks and 18 weeks old
- Maintained cleanliness of the Paws4People facility by sweeping, mopping, wiping out kennels, cleaning up accidents, etc.; in order to ensure the continued health of all animals as well as those working with and around the animals
Account Operations Assistant
MegaCorp Logistics
05.2017 - 07.2019
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors
- Transported over 2,500 loads of produce, canned food and grocery items around the country over a two-year period, resulting in over $800,000 in profit to the company
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Landing Support Specialist
United States Marine Corps
01.2015 - 04.2017
- Provided logistical support and expertise to daily company operations by utilizing multiple military logistics software: Common Logistics Command and Control System (CLC2S) program, Transportation Capacity Planning Tool (TCPT) and the Global Command and Control System (GCCS)
- Demonstrated team leadership by providing mentorship and counseling to subordinates
- Communicated urgent orders and directions effectively to a team of 20+ personnel
- Tracked and filed administrative paperwork and personnel folders
- Maintained both written and digital database on personnel and supplies within the company during training operations and overseas deployments
Marine Security Guard
Marine Security Guard, United States Marine Corps, United States Embassy
07.2013 - 01.2015
- Algiers, Algeria/United States Embassy – Algiers, Algeria And Tel Aviv, Israel
- Provided armed internal security and access control at United States diplomatic missions overseas to protect personnel, facilities and classified material
- Conducted security inspections to ensure the safeguard of all classified material
- Monitored an array of security and communications equipment, maintained operational logs, and provided both routine and emergency security of the chancellery building on a regular basis as well as during emergencies
- Served as Detachment Commander, as needed, representing the Marine detachment at weekly meetings with Ambassador and Regional Security Officer as well as maintaining good order and discipline within the 10+ member Marine detachment
- Provided armed security support for protection of classified material during a visit by the Secretary of State to Algiers, Algeria
Landing Support Specialist
United States Marine Corps, Marine Corps Base
05.2009 - 07.2013
- Led, trained and supervised Marines within the platoon ensuring mission accomplishment, morale, welfare, job proficiency, discipline, and accountability
- Supervised all coordination and execution of annual training requirements and operations
- Operated and maintained communications equipment
- Tracked personnel and supplies on all training operations and combat deployments
- Planned weekly training missions to ensure and maintain peer and subordinate job proficiency and briefed senior personnel on specific components of missions
- Coordinated and executed multiple evacuation control center operations leading to the simulated evacuation of over 500 civilians
Field Sampler
Armstrong Forensic Laboratory
07.2008 - 05.2009
- Extracted, transported, and maintained approximately 1,000 water and soil samples to be tested in accordance with federal environmental guidelines and regulations over a 10-month period
- Maintained database of laboratory results and scanned records daily
- Produced monthly reports using advanced Excel spreadsheet functions
- Carefully handled and disposed of hazardous chemicals by adhering to safety rules
Education
High School Diploma -
Glen Rose High School
Glen Rose, TX05.2001
Bachelor of Arts - Emergency and Disaster Management
American Military University
WV12.2015
Skills
- Team Leadership
- Conflict Resolution
- Extremely Organized
- Data Management
- Risk Management Processes and Analysis
- Staff Development
- Strong Verbal and Written Communication
- Self-Motivated
- Critical Thinking and Problem Solving
- Trained in Security
- Professional and Courteous
- Scheduling
- Microsoft Office Proficient: Word, Excel, PowerPoint, Etc
- Equipment and Inventory Accountability
Timeline
Kennel Resort Attendant
Resort For Pets At Eagle Mountain Lake
10.2023 - Current
Play Specialist
Pomona Pet Services
06.2022 - 04.2023
Property Manager/Office Staff Assistant
Bureau of Reclamation
07.2020 - 10.2021
Volunteer
Paws4People Foundation
04.2019 - 01.2020
Account Operations Assistant
MegaCorp Logistics
05.2017 - 07.2019
Landing Support Specialist
United States Marine Corps
01.2015 - 04.2017
Marine Security Guard
Marine Security Guard, United States Marine Corps, United States Embassy
07.2013 - 01.2015
Landing Support Specialist
United States Marine Corps, Marine Corps Base
05.2009 - 07.2013
Field Sampler
Armstrong Forensic Laboratory
07.2008 - 05.2009
High School Diploma -
Glen Rose High School
Bachelor of Arts - Emergency and Disaster Management
American Military University
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