Micah Fitzgerald
Denton,TX
Summary
Versatile and dynamic, excelled at Composites One by enhancing warehouse efficiency and customer satisfaction. Leveraged expertise in forklift operation and exceptional team collaboration skills to streamline operations. Recognized for critical thinking in problem-solving and fostering positive customer relationships, significantly contributing to operational excellence.
I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
General Warehouse Worker
Composites One
07.2022 - Current
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
Server
Cheesecake Factory Inc
08.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - General Studies
South Plains College
12-2021
High School Diploma -
Lake Dallas High School
Lake Dallas04-2015
Skills
- Loading and unloading
- Order picking
- Packaging and labeling
- Pallet jack handling
- Team collaboration
- Self-motivated and disciplined
- Forklift operation
- Quality control
Timeline
General Warehouse Worker
Composites One
07.2022 - Current
Server
Cheesecake Factory Inc
08.2021 - 06.2022
Associate of Science - General Studies
South Plains College
High School Diploma -
Lake Dallas High School
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