Micah Giorgi
Delaware,NJ
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Host
Typhoon Asian Fusion Bistro
08.2023 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Courtesy Clerk
Kroger
08.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
Cashier
Leeds Farm
05.2021 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Ongoing - Movie Production
Rutherford B Hayes High School
Delaware, OH05.2026
Skills
- Team Collaboration
- Server Support
- Reservations Management
- Telephone Reception
- Customer Service
- Cash Handling
- Multitasking Proficiency
- Positive Attitude
- Empathy and Understanding
- Adaptable to Change
Languages
French
Limited Working
Timeline
Host
Typhoon Asian Fusion Bistro
08.2023 - 12.2023
Courtesy Clerk
Kroger
08.2023 - 01.2024
Cashier
Leeds Farm
05.2021 - 04.2023
Ongoing - Movie Production
Rutherford B Hayes High School
Similar Profiles
Jong Beom ParkJong Beom Park
Server at ORIENS ASIAN FUSION RESTAURANTServer at ORIENS ASIAN FUSION RESTAURANT
Amory PalabricaAmory Palabrica
Host/Server/Shiftleader at Ono's Cafe Sushi and Asian Fusion CuisineHost/Server/Shiftleader at Ono's Cafe Sushi and Asian Fusion Cuisine
Katie KornegayKatie Kornegay
Hostess/Server at Nori Asian FusionHostess/Server at Nori Asian Fusion
Varinder BhullarVarinder Bhullar
Medical Assistant at Ohio Health Riverside HospitalMedical Assistant at Ohio Health Riverside Hospital
Kaitlyn PurssordKaitlyn Purssord
Student at N/AStudent at N/A