Micah Hefner
Delaware
Summary
Detail-oriented Chemical Process Technician familiar with quality and safety standards, material loading/unloading, making processes, equipment maintenance, and inventory monitoring. Excellent verbal and written communication, critical thinking and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manufacturing Processing Tech/Training Assistant
Amgen
10.2023 - 03.2025
- Organized training materials inventory, streamlining access to resources for trainers and participants alike.
- Assisted in the evaluation of training effectiveness through data analysis, leading to continuous improvements in course content.
- Monitored employee progress throughout training programs using various assessment tools; identified areas for improvement and provided additional support as needed.
- Enhanced employee skillsets by developing comprehensive training materials and resources.
- Managed the coordination of training schedules, ensuring timely delivery of all programs and events.
- Coordinated cross-functional collaboration between departments to identify common skill gaps and develop targeted solutions accordingly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Process Operator
Abbott Laboratories Limited
01.2021 - 10.2023
- Efficiently operated all equipment and machinery according to manufacturer instructions.
- Maintained compliance with health, safety and environment practices.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Communicated effectively with team on technical level.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Inspected products and machines to maintain quality and efficiency.
- Read and applied information in specifications to determine equipment settings impacting product outputs.
- Examined incoming materials and compared to documentation for accuracy and quality.
Chemical Process Technician
Procter & Gamble Co
11.2019 - 01.2021
- Collected samples at designated intervals and performed testing procedures.
- Kept equipment running efficiently through calibration knowledge and basic repair skills.
- Prepared and properly handled hazardous materials and mixtures.
- Monitored temperature, pressure and flow of each piece of equipment.
- Monitored recording instruments, flow meters and panel lights to listen for warning signals.
- Operated forklifts to move packaged materials and chemical supplies and load and unload trucks and railcars.
- Added raw materials, monomers, inhibitors, reactants, biocides and surfactants to produce Laundry Detergents.
- Collected and tested Base Soap and Raw Material samples to complete quality assurance testing and adjust process controls.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Processed and analyzed test results for chemical mixtures to promote high-quality yield and took appropriate actions to correct undesirable results.
- Collaborated with technical and supervisory personnel to report or resolve conditions affecting safety, efficiency and product quality.
Freight Conductor
CSX Railroad
02.2015 - 11.2019
- Maintained strict schedules for passengers and cargo.
- Prepared forms, required reports, switch lists and train orders daily.
- Negotiated and directed train and rail cars movement.
- Communicated through various methods to conduct train movement.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated with train dispatchers to obtain and adjust directions.
- Performed air brake and electrical connection coupling.
- Performed daily inspections on switches.
- Cut, switched and supervised loading and unloading of railcars.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
- Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
- Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
- Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
- Operated controls to activate track switches and traffic signals.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
Education
High School Diploma -
Allen East High School
Harrod, OH05.2003
Skills
- Control room management
- Assessing training needs
- Worker training
- Developing training materials
- Safety coordination
- Maintenance & Repair
- Cultural awareness
- Emergency Procedures
- Analytical skills
Additional Information
Completed Procter & Gambles Autonomous Maintenance steps 1-3 increasing my capability to spot and repair defects, returning equipment to base condition.
Completed Procter & Gambles Equipment ownership requirements, assuming responsibility of the Far East Unload Pad and all equipment up to and including Mag Drive and Positive Displacement pumps, control valves, enviromental trenches, and their condition.
Certification
- FRA Licensed Freight Conductor
- Licensed Fork Lift Operator
Timeline
Senior Manufacturing Processing Tech/Training Assistant
Amgen
10.2023 - 03.2025
Process Operator
Abbott Laboratories Limited
01.2021 - 10.2023
Chemical Process Technician
Procter & Gamble Co
11.2019 - 01.2021
Freight Conductor
CSX Railroad
02.2015 - 11.2019
High School Diploma -
Allen East High School
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