Micah Henry
District Manager
Covington,KY
Summary
Experienced Food and Beverage Manager who Excels at building front-line teams and supervisor and setting a high standard for Quality of operations of Service. Applies Strong analytical and critical thinking skills to make sound decisions and Problem solve to drive long term performance. Optimizing resources to use to achieve challenging target KPI . Diplomatic in resolving disputes and coordinating diverse teams
Overview
28
28
years of professional experience
Work History
Retail Merchandiser Supervisor
Sam's Club
Florence, KY
01.2020 - Current
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
Food Service Director
Summit Food Service
Sacramento, CA
10.2018 - 12.2019
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Worked with qualified chef to diversify menu with new offerings.
Food Service Beverage Manager
AMC Theatres Dine 9
Cincinnati, OH
04.2016 - 09.2018
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
Tax Examining Technician
Internal Revenue Service, IRS
Covington, KY
01.2012 - 04.2016
- Kept case data and contact information up to date to expedite proceedings.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Verified completeness of provided details when processing Tax Forms and EIN applications.
Kitchen Manager
Perkins Restaurant & Bakery
Boise, ID
12.2001 - 04.2016
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Culinary Specialist
United States Navy, USN
Everett, WA
05.2001 - 11.2004
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Managed delivery of fresh rations in AirCraft Carrier environments for over 3,000 personnel.
- Reduced spending by 35% by documenting inventory and purchases for budget management.
Education
Bachelor of Science - Project Management
Capella University
Minneapolis, MN07.2024
Skills
- Performance Analysis
- Effective Leader
- Attention of Detail
- Coaching and Mentoring
- Process Improvements
- Strategic planning & Execution
- Financial Budgeting
Timeline
Retail Merchandiser Supervisor
Sam's Club
01.2020 - Current
Food Service Director
Summit Food Service
10.2018 - 12.2019
Food Service Beverage Manager
AMC Theatres Dine 9
04.2016 - 09.2018
Tax Examining Technician
Internal Revenue Service, IRS
01.2012 - 04.2016
Kitchen Manager
Perkins Restaurant & Bakery
12.2001 - 04.2016
Culinary Specialist
United States Navy, USN
05.2001 - 11.2004
Bachelor of Science - Project Management
Capella University
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