Summary
Overview
Work History
Education
Skills
Timeline
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Micah Hooker

Nashville,TN

Summary

Professional leader prepared to excel in team oversight and operational management. Known for improving processes and ensuring high-quality outcomes. Focused on collaboration and adaptability, consistently meeting changing needs with reliability. Expertise in workflow optimization and team motivation.

Overview

5
5
years of professional experience

Work History

Crew Leader

Hood Exterior Services
12.2023 - 09.2024
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Automotive Service Writer Tech

Walmart
09.2023 - 12.2023
  • Managed warranty claims efficiently, liaising between customers, technicians, and manufacturers for smooth resolutions.
  • Implemented routine scheduled maintenance programs for established customers.
  • Participated in ongoing training programs to stay current on industry trends, improving knowledge of new vehicles and technology advancements.
  • Used Software computer system to enter customer information, create service records, order parts and develop cost estimations.

Crew Leader

Verdant Landscape Group
11.2022 - 09.2023
  • Implemented best practices in horticulture, plant selection, and soil management to optimize landscape health and longevity.
  • Collaborated with crew members to complete projects on time and within budget, ensuring client satisfaction.
  • Balanced multiple projects simultaneously while meeting deadlines through strong organizational skills.

Crew Leader

Hood Exterior Services
04.2022 - 11.2022
  • Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
  • Ensured safety on job sites by complying with industry regulations and best practices for hardscaping installations.
  • Enhanced property values for clients through strategic hardscape improvements that added functionality and beauty to outdoor spaces.
  • Delivered outstanding results by skillfully installing a wide range of hardscape elements, including pavers, retaining walls, patios, walkways, and outdoor living spaces.

Crew Member

The Great House Landscape
01.2022 - 04.2022
  • Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
  • Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
  • Communicated effectively with clients addressing concerns about their property''s health or appearance.
  • Maintained healthy turf conditions by applying fertilizers and pesticides as needed.

Maintenance Technician

Firestone Auto Care
06.2020 - 12.2021
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Lot Associate

Home Depot
03.2020 - 05.2020
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.

Education

High School Diploma - Audio

Pearl Cohn Highschool
Nashville, TN
05.2020

Skills

  • Crew oversight
  • Safety Guidelines
  • Multitasking and Organization
  • Crew Management
  • Skidsteer
  • Dingo
  • Heavy Machine
  • Hardworker
  • Customer service
  • Communication
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Critical Thinking
  • Multitasking Abilities
  • Dependable and Responsible
  • Teamwork and Collaboration

Timeline

Crew Leader

Hood Exterior Services
12.2023 - 09.2024

Automotive Service Writer Tech

Walmart
09.2023 - 12.2023

Crew Leader

Verdant Landscape Group
11.2022 - 09.2023

Crew Leader

Hood Exterior Services
04.2022 - 11.2022

Crew Member

The Great House Landscape
01.2022 - 04.2022

Maintenance Technician

Firestone Auto Care
06.2020 - 12.2021

Lot Associate

Home Depot
03.2020 - 05.2020

High School Diploma - Audio

Pearl Cohn Highschool
Micah Hooker