Micah Jones
Indianapolis,IN
Summary
Friendly and engaging service worker with strong background in customer service, operating cash registers, and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Cleaner
Zen Cleaning
Bloomington, IN
09.2023 - 05.2024
- Provided excellent customer service at all times.
- Cleaned, scrubbed, and polished bathrooms, kitchens, living rooms, bedrooms and hallways.
- Emptied trash cans and disposed of waste materials properly.
- Kept records of time spent on each job for billing purposes.
Housekeeper
Holiday Inn Express Hotel Suites
Bloomington, IN
02.2023 - 07.2023
- Interacted pleasantly with clients and guests when performing daily duties.
- Vacuumed carpets and mopped floors, dusted furniture, wiped down surfaces.
- Disinfected frequently touched objects.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Baker
Crumbl Cookies
Dublin, OH
05.2021 - 09.2021
- Provided customer service by greeting customers and answering questions about menu items and taking orders from customers.
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cookies with icing, sprinkles and other edible decorations.
- Packaged finished products into boxes or containers for delivery or sale in store.
Cashier/Guest Greeter
Gabe's
Dublin, OH
05.2020 - 09.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Cashier
Kroger
Dublin, Ohio
05.2016 - 09.2017
- Drove sales and add-on purchases by promoting specific item options to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Provided assistance with signing up for rewards programs.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Helped customers find specific products, answering questions and offering advice.
Education
High School Diploma -
Dublin Jerome High School
Dublin, OH05.2020
Skills
- Providing a friendly and positive customer experience
- Greeting and assisting customers
- Ensuring clean and organized work space
- Product knowledge and recommendations
- Payment processing
- Issue resolution
Timeline
Cleaner
Zen Cleaning
09.2023 - 05.2024
Housekeeper
Holiday Inn Express Hotel Suites
02.2023 - 07.2023
Baker
Crumbl Cookies
05.2021 - 09.2021
Cashier/Guest Greeter
Gabe's
05.2020 - 09.2020
Cashier
Kroger
05.2016 - 09.2017
High School Diploma -
Dublin Jerome High School
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