Micah Wilkinson
Stewartsville,MO
Summary
Reliable Servicer known for high productivity and efficient task completion. Possess specialized skills in equipment maintenance, customer service, and troubleshooting. Excel in time management, communication, and adaptability, ensuring seamless service delivery. Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization. Demonstrated success in identifying issues promptly and providing effective solutions to ensure optimal functionality. Committed to maintaining high standards of workmanship and efficiency. Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.
Overview
5
5
years of professional experience
Work History
Service Maintainer
Herzog Companies
Kansas City, MO
09.2023 - 09.2024
- Configured routers, switches and other networking devices according to company guidelines.
- Created detailed reports on service requests received by customers.
- Analyzed existing processes for improvement opportunities.
- Reviewed service contracts for accuracy before signing off on them.
Industrial Cleaner
Maxx Service
Cameron, MO
04.2021 - 09.2023
- Inspected all areas to ensure compliance with safety standards.
- Ensured that hazardous waste was disposed of safely in accordance with company policies.
- Transported waste materials from designated areas to disposal sites or other designated locations for proper disposal.
- Recorded daily activities in log book for future reference.
- Followed all safety protocols when operating machinery or working at heights.
- Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
- Kept track of inventory levels of cleaning supplies and restocked as needed.
- Utilized various hand tools such as brooms and mops while performing duties.
- Coordinated with supervisors regarding special projects and assignments.
- Trained new personnel on safety procedures and best practices for cleaning operations.
- Performed routine maintenance on cleaning equipment and supplies, such as mopping floors, vacuuming carpets, emptying trash cans, dusting surfaces and washing walls.
- Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
- Cleaned production equipment using appropriate solvents and solutions according to safety regulations.
- Set up high-pressure pumps, vacuums and water-based systems to complete cleaning jobs.
- Operated equipment safely to protect people and property from injury or damage.
- Disassembled and cleaned equipment and individual components between jobs.
- Inspected work sites and equipment to identify hazards or immediate work required to complete assignments.
- Worked around in-operation machinery and with disassembled machinery to remove build-up and restore surfaces to desired cleanliness.
- Followed safety processes for all manual and electric cleaning equipment.
- Completed routine maintenance checks, notifying management of needed repairs.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Cashier
Landis Oil
Stewartsville, MO
10.2019 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Stewartsville C2
Stewartsville, MO05-2019
Skills
- Customer Retention
- Data Entry
- Customer Service
- Quality Control
- Cost Estimation
- Quality Inspection
- Listening Skills
- Point of sale system
- Reporting and documentation
- Process Improvements
- Technical knowledge
- Strong Work Ethic
- Mechanical Aptitude
- Team Collaboration
- Attention to Detail
- Records Maintenance
- Excellent Communication
- Sales expertise
- Maintenance reporting
- Multitasking and Organization
Timeline
Service Maintainer
Herzog Companies
09.2023 - 09.2024
Industrial Cleaner
Maxx Service
04.2021 - 09.2023
Cashier
Landis Oil
10.2019 - 04.2021
High School Diploma -
Stewartsville C2
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