Micah Kellerman
Iowa City,IA
Summary
Proven team player with a track record of enhancing customer satisfaction, evidenced by consistently positive feedback at Worked the Register. Skilled in POS systems and smoothie making, with a flair for creating a welcoming atmosphere. Excelled in cash handling and safe food preparation, boosting efficiency and safety in fast-paced environments. Fluent in Spanish, enhancing customer interactions and inclusivity.
Overview
4
4
years of professional experience
Work History
Barista
Worked the Register, Prepared Food, Prepared Drink
07.2023 - 08.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and tables daily.
Cashier
Aramark
02.2022 - 04.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crewed Hot Air Balloons
Lake Geneva Balloon Company
10.2020 - 08.2021
- Assisted in Liftoff and Landing of Hot Air Balloon
- Diligently followed ballon from ground and gave instructions for pilot
- Found possible landing zones
- Got Permission for landings
Education
No Degree - Economics
University of Iowa
Iowa City, IA05.2027
High School Diploma -
Crystal Lake Central
Crystal Lake, IL05.2021
Skills
- Opening and closing duties
- POS Systems
- Food Preparation
- Cash Handling
- Safe Food Handling
- Conversant in spanish
- Menu Memorization
- Smoothie making
- Friendly and outgoing
Timeline
Barista
Worked the Register, Prepared Food, Prepared Drink
07.2023 - 08.2024
Cashier
Aramark
02.2022 - 04.2022
Crewed Hot Air Balloons
Lake Geneva Balloon Company
10.2020 - 08.2021
No Degree - Economics
University of Iowa
High School Diploma -
Crystal Lake Central
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