Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recreation Assistant
City Of Dallas Parks and Recreation
Dallas, Oregon
08.2024 - Current
Coordinated with vendors to purchase necessary supplies or materials required for programming needs.
Developed and implemented programs for youth and adults in a variety of recreational activities.
Assisted with the setup of equipment for recreational activities.
Maintained inventory of all recreation equipment, ensuring it was in good working condition at all times.
Compiled statistical data related to program participation, attendance, and overall satisfaction ratings.
Summer Camp Counselor
City Of Dallas Parks and Recreation
Dallas, TX
06.2024 - 08.2024
Managed disciplinary issues according to established policies and procedures.
Encouraged positive behavior among campers through role modeling and reinforcement techniques.
Assisted with the planning and execution of daily activities for campers.
Ensured that all rules were followed at the camp grounds.
Developed strong relationships with parents to provide updates on their child's progress at camp.
Security Officer
Toyota Motor North America
Plano, TX
06.2022 - 05.2024
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Monitored surveillance cameras and responded to suspicious activity.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Maintained high levels of alertness throughout shifts.
Provided escorts for visitors as needed throughout the facility.
Checked for safety hazards and took corrective action when necessary.
Internship Student
Dallas Leadership Foundation
Dallas, TX
10.2023 - 12.2023
Supported various program activities, assisting with administrative tasks.
Assisted with event planning, support and execution of virtual and in-person engagements.
Created content for social media platforms to engage and connect with target audiences.
Worked closely with human resources to support employee management and organizational planning.
Created an atmosphere of mutual learning by offering constructive criticism in a supportive environment.
Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
Consumer & Community Banking
JPMorgan Chase
Fort Worth, TX
09.2022 - 05.2023
Doing IVR/Call Routing testing, Inventory Work, Checking and making sure accounts on Mainframe are up to date, Check and up-to-date the screenshots and Word documents on what happens in Mainframe so it can pass its monthly check-in, Working on a project in Excel
Monitored market trends to better understand consumer behavior when it comes to banking products.
Performed daily account maintenance tasks like deposits, withdrawals, transfers, and payments.
Participated in team meetings to discuss strategies for improving customer service standards.
Facilities Assistant
Paul Quinn College
Dallas, TX
10.2021 - 04.2022
Apart of a dynamic, team-oriented department charged with the maintenance and upkeep of the campus' buildings, grounds, and equipment
Responsible for ensuring that the campus grounds, repairs are upkeep and providing set up and break down for campus events.
Assistant Manager
Hat Creek Burger
Sachse, TX
03.2021 - 08.2021
Promoted to opening and closing team lead to supervise all functions of day-to-day operations
Managed workflow and product inventory while collaborating with sister restaurants
Maintained sanitary work environment per state standards
Identified future leaders and talent through observations and coaching feedback with General Manager
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Cashier
Hat Creek Burger
Sachse, TX
08.2019 - 03.2021
Answered questions about store policies and addressed customer concerns related to purchases, selections, and opening reward program accounts
Maintained cash drawer without discrepancies and generated revenue of $500 or more per shift
Worked flexible schedule and extra shifts to meet business needs
Provided excellent customer service, receiving numerous positive customer reviews through Yelp and direct reports.
Seasonal Team Member
Target Corporation
Murphy, TX
10.2020 - 01.2021
Maintained high levels of productivity during peak season
Assisted customers with high levels of customer service and provided extremely fast and efficient service for self-checkout and checkout lanes, cart organization and logistics
Took additional steps to learn store functions and sales goals for store operations.